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- Tasks: Support the daily operations of a busy prison with varied responsibilities.
- Company: Join His Majesty’s Prison and Probation Service for a unique career.
- Benefits: Competitive salary, generous leave, training opportunities, and a Civil Service pension.
- Other info: Opportunities for career progression and a paid apprenticeship in customer service.
- Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
- Qualifications: No formal qualifications needed; good communication and teamwork skills are essential.
The predicted salary is between 29432 - 29432 £ per year.
Prison Support Role HMP Wayland £29,432 His Majesty’s Prison and Probation Service.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV.
It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role. Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options.
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.
As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- Access to a paid Level 2 apprenticeship in customer service
- Access to the generous Civil Service pension scheme
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme
If this sounds like you, apply now.
Prison Support - HMP Wayland in Thetford employer: HM Prison and Probation Service
Contact Detail:
HM Prison and Probation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Support - HMP Wayland in Thetford
✨Tip Number 1
Get to know the prison environment! Familiarise yourself with HMP Wayland and its operations. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills. Since being a good communicator is key for this role, try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Be ready for a variety of tasks! Brush up on your physical fitness and be prepared for both desk duties and active tasks. Show that you can handle the dynamic nature of the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing this extraordinary job.
We think you need these skills to ace Prison Support - HMP Wayland in Thetford
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what the role involves and how your skills fit in. This will help you tailor your application to show us why you're the perfect fit for the Prison Support role.
Highlight Relevant Experience: Even if you don’t have direct experience in a prison environment, think about any past roles where you've demonstrated good communication, teamwork, or the ability to stay calm under pressure. Share these experiences in your application to give us a clear picture of your capabilities.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Show us your enthusiasm for the role and why you’re interested in working with us at HMP Wayland.
Apply Through Our Website: When you're ready to submit your application, make sure to do it through our website. It’s the easiest way for us to receive your documents and ensures you’re considered for the role. Plus, it keeps everything nice and organised on our end!
How to prepare for a job interview at HM Prison and Probation Service
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Prison Support role at HMP Wayland. Familiarise yourself with the daily tasks, such as security checks and managing deliveries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a key part of the team, being a good communicator is essential. Prepare examples of how you've effectively communicated in past roles or situations, especially under pressure. This will demonstrate your ability to keep calm and work well with others in a fast-paced environment.
✨Highlight Your Team Player Attitude
The role requires a great team player, so be ready to discuss your experiences working in teams. Share specific instances where you contributed to a team's success or helped resolve conflicts. This will illustrate your collaborative spirit and adaptability.
✨Plan Your Journey
Since some prison locations have limited transport options, think about how you'll get to work on time. If you have a driving licence and transport, mention this during the interview. If not, be honest about your plans to ensure punctuality for those fixed shift times.