Administrator - HMP Swansea (Ref: 12619)

Job Overview

Admin support role within the Group Profile. Provides transactional support to managers and frontline staff, may involve contact with prisoners. No line‑management responsibilities.

Key Responsibilities

• Organise, produce and maintain accurate records for the area of work.
• Act as contact point for all communications with the team, prioritising and routing them to the correct parties.
• Complete monitoring returns.
• Input requisitions into the finance database and process them for the defined area.
• Coordinate awareness sessions.
• Prepare paperwork for manager review and conduct initial checks as required.
• Correspond with relevant stakeholders and agencies to share information.
• Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required.
• Collate information relating to relevant Service Delivery Indicators (SDI\'s).
• Act as secretary to meetings: organise agenda, take and distribute minutes and action points.

Behaviours

• Changing and Improving
• Communicating and Influencing
• Working Together
• Managing a Quality Service
• Delivering at Pace

Qualifications & Experience

Competent in the area of work. Any specific qualifications or training required will be detailed in the relevant job description.

Nationalities

Open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries with the right to work in the UK, EU, Switzerland, Norway, Iceland or Liechtenstein and their settled or pre‑settled family members, Turkish nationals, and certain family members of Turkish nationals. See full criteria for eligibility.

Benefits & Working Hours

37‑hour working week. Benefits include learning and development opportunities, flexible working options, inclusive culture, Civil Service pension with employer contribution of 28.97%, annual leave, public holidays and season ticket advance.

Security and personnel checks are required for successful candidates. For full details, please visit the candidate information page.