Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support daily prison operations, from security checks to managing deliveries and supervising visitors.
- Company: Join His Majesty’s Prison and Probation Service for a unique career opportunity.
- Benefits: Competitive salary, generous leave, training, and access to a Civil Service pension scheme.
- Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
- Qualifications: No formal qualifications needed; good communication and teamwork skills are essential.
- Other info: Opportunities for career progression and a paid Level 2 apprenticeship available.
The predicted salary is between 29432 - 29432 £ per year.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV.
It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role. Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Applicants must hold a full, valid UK driving licence which must include the D1 Vehicle Category which allows you to drive vehicles with no more than 16 passenger seats, a maximum length of 8 metres, a trailer up to 750kg.
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.
As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- Access to a paid Level 2 apprenticeship in customer service
- Access to the generous Civil Service pension scheme
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme
If this sounds like you, apply now.
Prison Support - HMP Bullingdon in Stoke-on-Trent employer: HM Prison and Probation Service
Contact Detail:
HM Prison and Probation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Support - HMP Bullingdon in Stoke-on-Trent
✨Tip Number 1
Get to know the prison environment! Familiarise yourself with HMP Bullingdon and its operations. Understanding the unique challenges and daily routines can give you an edge during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former staff on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios that could arise in a prison setting. Show us your problem-solving skills and ability to stay calm under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us.
We think you need these skills to ace Prison Support - HMP Bullingdon in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Prison Support role. We want to see how you can contribute to our team at HMP Bullingdon!
Showcase Your Communication Skills: Since good communication is key in this role, don’t forget to demonstrate your ability to communicate effectively in your written application. Share examples of how you've kept calm under pressure or worked well in a team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at HM Prison and Probation Service
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Prison Support role at HMP Bullingdon. Familiarise yourself with tasks like security checks, managing deliveries, and supervising visitors. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
As a good communicator, you'll need to convey your ability to stay calm under pressure. Prepare examples from your past experiences where you've successfully communicated in challenging situations. This will highlight your suitability for the fast-paced environment of a prison.
✨Demonstrate Team Spirit
Being a great team player is crucial in this role. Think of instances where you've worked effectively within a team, especially in high-pressure scenarios. Share these stories during your interview to show that you can contribute positively to the supportive team dynamic.
✨Plan Your Journey
Since some prisons are in rural areas with limited transport, it's wise to plan how you'll get to HMP Bullingdon. If you have a driving licence, mention it during the interview, as it shows you're prepared and responsible about getting to work on time for your shifts.