Prison Support - HMP Wayland in Southampton

Prison Support - HMP Wayland in Southampton

Southampton Full-Time 29432 - 29432 £ / year (est.) No home office possible
HM Prison and Probation Service

At a Glance

  • Tasks: Support the daily operations of a busy prison with varied responsibilities.
  • Company: Join His Majesty’s Prison and Probation Service for a unique career.
  • Benefits: Competitive salary, generous leave, training opportunities, and a Civil Service pension.
  • Other info: Opportunities for career progression and a paid apprenticeship in customer service.
  • Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
  • Qualifications: No formal qualifications needed; good communication and teamwork skills are essential.

The predicted salary is between 29432 - 29432 £ per year.

Prison Support Role HMP Wayland £29,432 His Majesty’s Prison and Probation Service.

As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV.

It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.

Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role. Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options.

You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.

As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.

What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive:

  • Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
  • 9 days bank, public and privilege holidays
  • Access to a paid Level 2 apprenticeship in customer service
  • Access to the generous Civil Service pension scheme
  • Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme

If this sounds like you, apply now.

Prison Support - HMP Wayland in Southampton employer: HM Prison and Probation Service

At His Majesty’s Prison and Probation Service, we pride ourselves on being an exceptional employer that values teamwork, communication, and personal growth. Working at HMP Wayland offers a unique opportunity to contribute to the safety and rehabilitation of individuals while enjoying comprehensive benefits such as generous annual leave, access to training programmes, and a supportive work culture that encourages career progression. Join us in making a meaningful impact in a dynamic environment where your contributions truly matter.
HM Prison and Probation Service

Contact Detail:

HM Prison and Probation Service Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Prison Support - HMP Wayland in Southampton

✨Tip Number 1

Get to know the role inside out! Familiarise yourself with the daily tasks and responsibilities of an Operational Support Grade. This way, when you get that interview, you can show off your knowledge and enthusiasm for the job.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn or other platforms. They can give you insider tips about the role and the application process, plus it shows your genuine interest in the position.

✨Tip Number 3

Practice makes perfect! Prepare for potential interview questions by doing mock interviews with friends or family. Focus on scenarios where you’ve demonstrated good judgement and teamwork, as these are key traits for the role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.

We think you need these skills to ace Prison Support - HMP Wayland in Southampton

Communication Skills
Judgement
Common Sense
Teamwork
Calm Under Pressure
Physical Fitness
Attention to Detail
Adaptability
Time Management
Customer Service Skills
Problem-Solving Skills

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what the role involves and how your skills fit in. This will help you tailor your application to show us why you're the perfect fit!

Highlight Relevant Experience: When writing your application, focus on any experience that relates to the tasks mentioned in the job description. Whether it's communication skills or teamwork, let us know how your background makes you a great candidate for this role.

Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for the role and why you think you’d thrive in a fast-paced environment like ours.

Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your documents and ensures you’re considered for the role. Plus, it’s super straightforward!

How to prepare for a job interview at HM Prison and Probation Service

✨Know the Role Inside Out

Make sure you thoroughly understand the Prison Support role at HMP Wayland. Familiarise yourself with the daily tasks, such as security checks and managing deliveries. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Communication Skills

As a key part of the team, being a good communicator is essential. Prepare examples of how you've effectively communicated in past roles or situations, especially under pressure. This will demonstrate your ability to handle the fast-paced environment of a prison.

✨Highlight Teamwork Experience

This role requires a great team player, so think of times when you've successfully worked in a team. Be ready to discuss how you contributed to group efforts and supported your colleagues, as this will resonate well with the interviewers.

✨Plan Your Journey

Since some prisons are in rural areas with limited transport, it's wise to plan your route ahead of time. If you have your own transport, mention it during the interview. Being punctual is crucial, so showing that you've thought about this will reflect positively on your commitment.

Prison Support - HMP Wayland in Southampton
HM Prison and Probation Service
Location: Southampton

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