At a Glance
- Tasks: Support the daily operations of a busy prison with varied responsibilities.
- Company: Join His Majesty’s Prison and Probation Service for an extraordinary career.
- Benefits: Competitive salary, generous leave, training opportunities, and a Civil Service pension.
- Other info: Opportunities for career progression and a paid apprenticeship available.
- Why this job: Make a real impact while gaining valuable experience in a unique environment.
- Qualifications: No formal qualifications needed; good communication and teamwork skills are essential.
The predicted salary is between 29432 - 29432 £ per year.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role. Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options.
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.
In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us:
- You’ll be given great training and opportunities for progression and development.
- In addition to your base pay, you will receive:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis).
- 9 days bank, public and privilege holidays.
- Access to a paid Level 2 apprenticeship in customer service.
- Access to the generous Civil Service pension scheme.
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme.
If this sounds like you, apply now.
Prison Support - HMP Wayland in Shadwell employer: HM Prison and Probation Service
At His Majesty’s Prison and Probation Service, we pride ourselves on being an exceptional employer that values teamwork, personal development, and community impact. As a Prison Support role at HMP Wayland, you will benefit from comprehensive training, generous annual leave, and a supportive work culture that encourages career progression within the prison service. With unique opportunities to make a difference in the lives of others while enjoying a range of employee benefits, this role offers a fulfilling and rewarding career path in a vital public service.
Contact Details:
HM Prison and Probation Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Prison Support - HMP Wayland in Shadwell
✨Tip Number 1
Get to know the prison environment! Familiarise yourself with HMP Wayland and its operations. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! Since being a good communicator is key, try role-playing scenarios with friends or family to boost your confidence in handling various situations.
✨Tip Number 3
Be ready for a variety of tasks! The OSG role is active and varied, so think about how you can demonstrate your adaptability and teamwork during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing this extraordinary job.
We think you need these skills to ace Prison Support - HMP Wayland in Shadwell
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application:Make sure to read the job description carefully and highlight your relevant skills and experiences. We’re looking for good communicators who can keep calm under pressure, so give us examples that showcase these qualities!
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and to the point, avoiding any unnecessary fluff. This will help us quickly see why you’d be a great fit for the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive it and can review it properly. Plus, it’s super easy to do!
How to prepare for a job interview at HM Prison and Probation Service
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Operational Support Grade role. Familiarise yourself with tasks like security checks, managing deliveries, and supervising visitors. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
As a good communicator, you'll need to convey your ability to stay calm under pressure. Prepare examples from your past experiences where you've effectively communicated in challenging situations. This will highlight your suitability for the fast-paced environment of a prison.
✨Demonstrate Team Spirit
Being a great team player is crucial in this role. Think of instances where you've worked collaboratively with others to achieve a common goal. Share these stories during your interview to show that you can contribute positively to the team dynamic.
✨Plan Your Journey
Since some prisons are in rural areas with limited transport, it's wise to plan how you'll get to work on time. If you have your own transport, mention it during the interview. If not, be prepared to discuss your transport options and how you'll ensure punctuality for those fixed shifts.
