Receptionist

Job description

Overview of the job:

This is an administrative role within the Probation Service (PS) Directorate at HMPPS. The job holder reports to the designated Line Manager and supports business-specific and transactional office activities.

The role involves working collaboratively with team members to provide reception duties and administrative support services. The job holder may support multiple teams/functions within the operational area and will offer support during absences, with training provided.

The post requires promoting diversity and anti-discriminatory practices, embracing Equality and valuing Diversity. Adherence to policies regarding sensitive and confidential information is essential.

Core hours include regular unsocial hours (evenings and/or weekends) as dictated by business needs.

Summary:

To serve as the first point of contact for visitors and telephone callers, and to perform administrative functions in line with service policies and procedures.

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