Programme Facilitator - Merton and Croydon office. (Ref: 9017)
Programme Facilitator - Merton and Croydon office. (Ref: 9017)

Programme Facilitator - Merton and Croydon office. (Ref: 9017)

Croydon Full-Time 36000 - 60000 £ / year (est.) No home office possible
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HM Prison and Probation Service

At a Glance

  • Tasks: Deliver interventions to individuals on probation, focusing on rehabilitation and reducing re-offending.
  • Company: Join a diverse team dedicated to supporting people on probation and promoting pro-social behaviour.
  • Benefits: Enjoy flexible working options, a Civil Service pension, and access to learning and development opportunities.
  • Why this job: Make a real impact in the community while developing your skills in a supportive environment.
  • Qualifications: No specific qualifications required; just a passion for helping others and a willingness to learn.
  • Other info: Evening work may be required, and travel expenses are claimable.

The predicted salary is between 36000 - 60000 £ per year.

Overview

The post holder will be required to deliver interventions from two office locations: Mitre House, 223-227 Borough High Street, London SE1 1JD, and 179 Marylebone Road, London NW1 5BR. The role will primarily involve working with individuals convicted of sexual offences. The post holder will also be expected to attend and successfully complete accredited programme training held outside of London, including two separate one-week residential training events. Some evening work will be required as part of the role. The job involves delivering a range of Accredited Programmes and Structured Interventions, in group and individual formats, to people subject to Community Orders or on licence after release from prison. The work aims to reduce re-offending, support rehabilitation, and help people build pro-social lives. You will work with people who have perpetrated domestic abuse, sexual abuse and/or other offences. The team is diverse and focused on helping people on probation, while sharing information with Probation Practitioners and Domestic Abuse Safety Officers. Travel to different locations to deliver programmes is required, with travel expenses claimable. Extensive training and support are provided to ensure confidence and competence. A 6-month probationary period including an assessment centre and training assessment is required. Unsocial hours payments apply for evenings and Saturdays.

Responsibilities, Activities & Duties

  • Responsible for the planning and delivery of interventions in a group or on an individual basis to people on probation. Develop and build a therapeutic and safe working environment in line with operational manuals, considering different learning styles and abilities.
  • Adhere to statutory safeguarding responsibilities (Children and Adults) and multi-agency public protection policies to manage risks of serious harm.
  • Manage group dynamics and address the needs of people on probation to ensure effective learning outcomes; address any problematic behaviour within groups.
  • Continuously monitor and provide informed recommendations around suitability, risk, safety and wellbeing to inform future sentence management.
  • Complete timely and accurate recording of attendance, feedback, risk issues, and relevant reports to meet quality assurance requirements.
  • Liaise and provide timely communication and analysis of participants’ progress with Probation Practitioners and other agencies (Courts, Criminal Justice Agencies, etc.) responsible for enforcement and risk management plans.
  • Deliver workshops and briefings to Probation staff and external stakeholders on the range, purpose and content of interventions available.
  • Demonstrate pro-social modelling and consistently reinforce pro-social behaviour while challenging anti-social attitudes.
  • Participate in regular video monitoring feedback sessions to ensure audit standards are met and to reflect on practice and undertake advised professional development.
  • Adhere to policies regarding the confidential nature of information and demonstrate a commitment to equality and inclusion.
  • The duties described are current but not exhaustive; reasonable alterations and additional tasks may be required, with adjustments discussed with the post holder.

Additional Information

We will assess you against these behaviours during the selection process: Developing Self and Others; Communicating and Influencing; Working Together. You will be eligible for benefits including access to learning and development, flexible working options, an inclusive culture, Civil Service pension with employer contribution, annual leave, public holidays, and Season Ticket Advance. Nationality requirements and security checks apply. Selection uses Success Profiles (Behaviours, Strengths and Experience). Details and links to additional information are provided in the vacancy notice.

Selection Process and Requirements

Successful candidates must undergo a criminal record check. Baseline personnel security standards apply for those working with government assets. The vacancy is open to specified nationalities as defined in the job posting. The Civil Service Code and equal opportunities commitments apply, including disability confidence and redeployment provisions where relevant.

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Programme Facilitator - Merton and Croydon office. (Ref: 9017) employer: HM Prison and Probation Service

As a Programme Facilitator at our Merton and Croydon offices, you will join a dedicated team committed to reducing re-offending and supporting rehabilitation in a diverse and inclusive work environment. We offer extensive training, flexible working options, and a supportive culture that prioritises employee growth and development, alongside a comprehensive benefits package including a Civil Service pension and generous annual leave. This role not only provides meaningful work but also the opportunity to make a significant impact in the lives of individuals on probation.
HM Prison and Probation Service

Contact Detail:

HM Prison and Probation Service Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Programme Facilitator - Merton and Croydon office. (Ref: 9017)

✨Tip Number 1

Familiarise yourself with the specific interventions and programmes that are delivered in this role. Understanding the content and objectives of these programmes will help you demonstrate your knowledge and enthusiasm during interviews.

✨Tip Number 2

Network with professionals in the field of probation and rehabilitation. Attend relevant workshops or seminars to connect with others who work in similar roles, as they can provide insights and potentially refer you to opportunities.

✨Tip Number 3

Prepare for the assessment centre by practising group dynamics and facilitation skills. Since managing group behaviour is a key part of the role, showcasing your ability to handle various situations effectively will be crucial.

✨Tip Number 4

Research the organisations and agencies you will be liaising with, such as Probation Practitioners and Domestic Abuse Safety Officers. Understanding their roles and how they interact with your potential position will help you communicate more effectively during the selection process.

We think you need these skills to ace Programme Facilitator - Merton and Croydon office. (Ref: 9017)

Group Facilitation Skills
Therapeutic Communication
Understanding of Criminal Justice System
Risk Assessment and Management
Safeguarding Knowledge
Behaviour Management
Report Writing
Interpersonal Skills
Conflict Resolution
Adaptability to Different Learning Styles
Pro-social Modelling
Collaboration with Multi-Agency Teams
Time Management
Confidentiality and Data Protection Awareness
Commitment to Equality and Inclusion

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Programme Facilitator position. Pay special attention to the need for delivering interventions and working with individuals convicted of sexual offences.

Tailor Your CV: Customise your CV to highlight relevant experience, particularly in delivering programmes or working with vulnerable populations. Emphasise any training or qualifications related to rehabilitation, safeguarding, or group facilitation.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for rehabilitation and your understanding of the challenges faced by individuals on probation. Mention specific skills that align with the job, such as communication, teamwork, and the ability to manage group dynamics.

Prepare for Behavioural Questions: Anticipate behavioural interview questions based on the key behaviours outlined in the job posting, such as Developing Self and Others, Communicating and Influencing, and Working Together. Prepare examples from your past experiences that demonstrate these competencies.

How to prepare for a job interview at HM Prison and Probation Service

✨Understand the Role Thoroughly

Make sure you have a solid grasp of what a Programme Facilitator does, especially in relation to working with individuals convicted of sexual offences. Familiarise yourself with the responsibilities outlined in the job description, such as delivering interventions and managing group dynamics.

✨Showcase Your Communication Skills

Since the role involves liaising with Probation Practitioners and other agencies, it's crucial to demonstrate your ability to communicate effectively. Prepare examples of how you've successfully communicated complex information in previous roles or situations.

✨Highlight Your Experience with Diverse Groups

Given that the team is diverse and focused on rehabilitation, be ready to discuss your experience working with varied populations. Share specific instances where you've adapted your approach to meet different learning styles and needs.

✨Prepare for Scenario-Based Questions

Expect questions that assess your ability to handle challenging situations, such as managing problematic behaviour in groups. Think of scenarios from your past experiences where you successfully navigated similar challenges and be prepared to discuss them in detail.

Programme Facilitator - Merton and Croydon office. (Ref: 9017)
HM Prison and Probation Service
Location: Croydon
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