Probation Services Officer West Berkshire, Reading (South Central) (Ref: 6432)
Probation Services Officer West Berkshire, Reading (South Central) (Ref: 6432)

Probation Services Officer West Berkshire, Reading (South Central) (Ref: 6432)

Reading Full-Time 22400 - 29600 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support offenders in turning their lives around while managing a caseload.
  • Company: Join the Probation Service, dedicated to public safety and rehabilitation.
  • Benefits: Enjoy flexible working options, a Civil Service pension, and annual pay progression.
  • Why this job: Make a real difference in people's lives while building a rewarding career.
  • Qualifications: No degree needed; empathy, patience, and good writing skills are essential.
  • Other info: Opportunities for training and development in a supportive environment.

The predicted salary is between 22400 - 29600 ÂŁ per year.

This position is based at NMS Abbey Gardens, Reading, RG1 3BA.

Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be?

New entrants are expected to join on the minimum of the pay band. If you are successful in the recruitment process to join the Probation Service, your starting salary will be ÂŁ26,475. The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows. Probation Service also increases their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.

About The Role

Probation services officers can help make a real difference to peoples’ lives. It’s not always easy to help someone turn their life around, but it can be immensely rewarding. We’re looking for empathetic, patient and resilient people to join us as probation services officers. As well as making a difference to others, the role offers plenty of on-the-job training and a real chance to build a career in the Probation Service. As a PSO, you’ll have a similar job to a fully qualified probation officer. The main difference is you’ll work with medium and lower risk clients. That’s not to say it’ll be easy. There’s no doubt this is a challenging role. Day-to-day, you’ll manage a caseload of offenders before and after sentence. We’ll look to you to assess and manage risks, provide information to courts and work closely with agencies throughout the justice system. You’ll also do everything you can to support offenders. This could involve everything from providing practical advice about housing and employment to simply listening and empathising.

About You

You don’t need a degree for this role. We’re much more interested in your personal qualities. Ideally with experience of working with people who have social or personal difficulties, you’ll be empathetic, patient and resilient. Good writing skills are also essential. You must be able to produce clear and accurate reports to tight deadlines.

Overview Of The Job

The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement.

Summary

To assess and manage the risk (including risk management plans and escalation) posed by people on probation to protect victims of crime and the general public by:

  • Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies.
  • Supervise and manage risk of those people on probation subject to community sentences, during and after custodial sentences.
  • Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. If relevant to the role, some out of hours working may be required (i.e. Courts, Approved Premises, programmes, evening reporting etc.).

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

  • To undertake the full range of offender management tasks with people on probation assessed as low or medium risk of harm and to support the Probation Officer grade in high risk cases.
  • When providing case manager support, to contribute to the delivery of the Risk Management plan and report significant changes relating to risk of harm and/or of reoffending or any non‐compliance within agreed enforcement procedures.
  • To use computer based systems to produce, update and maintain records and other documentation within agreed timescales.
  • Ensure effective referrals to services and facilities and communicate with offender management staff, interventions staff, service providers and external agencies to review progress and associated risks.
  • To undertake prison, home or alternate location visits as required in accordance with service procedures and policies.
  • To undertake work in the court setting, including the completion of appropriate reports on cases and prosecution of breaches.
  • To provide cover within teams as required.
  • To deliver and co-lead accredited programmes commensurate with grade.
  • To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures.
  • Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
  • Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
  • To work within the aims and values of PS and HMPPS.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English.

Behaviours

We will assess you against these behaviours during the selection process:

  • Delivering at Pace
  • Managing a Quality Service
  • Working Together
  • Communicating and Influencing
  • Developing Self and Others
  • Making Effective Decisions

Access to learning and development:

  • A working environment that supports a range of flexible working options to enhance your work life balance.
  • A working culture which encourages inclusion and diversity.
  • A Civil Service pension with an employer contribution of 28.97%.
  • Annual Leave.
  • Public Holidays.
  • Season Ticket Advance.

Selection process details:

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Ability and Experience. Feedback will only be provided if you attend an interview or assessment. Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks.

Nationality requirements:

This Job Is Broadly Open To The Following Groups:

  • UK nationals
  • Nationals of the Republic of Ireland
  • Nationals of Commonwealth countries who have the right to work in the UK
  • Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS).
  • Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020.
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service.

Further information on nationality requirements can be found on the Civil Service website.

Working for the Civil Service:

The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. The Civil Service embraces diversity and promotes equal opportunities.

Contact point for applicants:

Job Contact: Name: Recruitment Enquiries Team Email: moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk Telephone: 0845 241 5358

Probation Services Officer West Berkshire, Reading (South Central) (Ref: 6432) employer: HM Prison and Probation Service

Joining the Probation Service as a Probation Services Officer in Reading offers a unique opportunity to make a significant impact on individuals' lives while enjoying a supportive work culture that prioritises inclusion and diversity. With a commitment to employee growth through comprehensive training and a clear progression framework, you will find a rewarding career path alongside competitive benefits such as a Civil Service pension and flexible working options. The role not only allows you to contribute to public safety but also fosters personal development in a collaborative environment.
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Contact Detail:

HM Prison and Probation Service Recruiting Team

moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

StudySmarter Expert Advice 🤫

We think this is how you could land Probation Services Officer West Berkshire, Reading (South Central) (Ref: 6432)

✨Tip Number 1

Familiarise yourself with the key responsibilities of a Probation Services Officer. Understanding the day-to-day tasks, such as managing caseloads and conducting risk assessments, will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Highlight any relevant experience you have in working with individuals facing social or personal challenges. This could be through volunteer work, previous jobs, or even personal experiences that showcase your empathy and resilience.

✨Tip Number 3

Network with current or former probation officers to gain insights into the role and the organisation. They can provide valuable tips on what to expect and how to stand out in the selection process.

✨Tip Number 4

Prepare for the behavioural assessment by reflecting on past experiences where you've demonstrated the required behaviours, such as delivering at pace and managing a quality service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

We think you need these skills to ace Probation Services Officer West Berkshire, Reading (South Central) (Ref: 6432)

Empathy
Patience
Resilience
Report Writing
Risk Assessment
Case Management
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Time Management
Collaboration with Agencies
Understanding of Criminal Justice System
Confidentiality and Sensitivity
Pro-social Modelling Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Probation Services Officer. Highlight your empathy, patience, and resilience in your application, as these are key qualities sought by the employer.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any relevant experience working with individuals facing social or personal difficulties, and ensure your writing skills are clearly demonstrated.

Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to work in the Probation Service and how your personal qualities make you a suitable candidate. Use specific examples to illustrate your points and show your understanding of the role.

Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. Clear and accurate writing is essential for this role, so ensure your documents reflect this standard.

How to prepare for a job interview at HM Prison and Probation Service

✨Show Your Empathy

As a Probation Services Officer, empathy is key. Be prepared to share examples from your past experiences where you've successfully supported individuals facing challenges. This will demonstrate your ability to connect with clients and understand their needs.

✨Highlight Your Communication Skills

Good writing and verbal communication skills are essential for this role. During the interview, be clear and concise in your responses. You might also want to prepare a brief report or case study to showcase your ability to produce accurate documentation under tight deadlines.

✨Demonstrate Resilience

The role can be challenging, so it's important to show that you can handle pressure. Share instances where you've faced difficult situations and how you managed to stay focused and effective. This will highlight your resilience and commitment to the role.

✨Understand the Role's Responsibilities

Familiarise yourself with the specific duties of a Probation Services Officer. Be ready to discuss how you would approach tasks such as risk assessment and offender management. Showing that you understand the complexities of the role will impress your interviewers.

Probation Services Officer West Berkshire, Reading (South Central) (Ref: 6432)
HM Prison and Probation Service
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  • Probation Services Officer West Berkshire, Reading (South Central) (Ref: 6432)

    Reading
    Full-Time
    22400 - 29600 ÂŁ / year (est.)

    Application deadline: 2027-06-29

  • H

    HM Prison and Probation Service

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