Probation Services Officer - Gwent (Wales)
Probation Services Officer - Gwent (Wales)

Probation Services Officer - Gwent (Wales)

Newport Full-Time 22400 - 29600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support offenders in turning their lives around through assessment and management.
  • Company: Join the Probation Service, dedicated to public safety and rehabilitation.
  • Benefits: Enjoy annual pay progression and a supportive team environment.
  • Why this job: Make a real difference while building a rewarding career with on-the-job training.
  • Qualifications: No degree needed; empathy, patience, and good writing skills are essential.
  • Other info: Work locations vary; some out-of-hours work may be required.

The predicted salary is between 22400 - 29600 £ per year.

Job description
Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be?
New entrants are expected to join on the minimum of the pay band.
If you are successful in the recruitment process to join the Probation Service, your starting salary will be £26,475
The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.
Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.
About the role
Probation services officers can help make a real difference to peoples’ lives. It’s not always easy to help someone turn their life around, but it can be immensely rewarding.
We’re looking for empathetic, patient and resilient people to join us as probation services officers. As well as making a difference to others, the role offers plenty of on-the-job training and a real chance to build a career in the Probation Service.
As a PSO, you’ll have a similar job to a fully qualified probation officer. The main difference is you’ll work with medium and lower risk clients. That’s not to say it’ll be easy. There’s no doubt this is a challenging role.
Day-to-day, you’ll manage a caseload of offenders before and after sentence. We’ll look to you to assess and manage risks, provide information to courts and work closely with agencies throughout the justice system. You’ll also do everything you can to support offenders. This could involve everything from providing practical advice about housing and employment to simply listening and empathising.
About you
You don’t need a degree for this role. We’re much more interested in your personal qualities. Ideally with experience of working with people who have social or personal difficulties, you’ll be empathetic, patient and resilient. Good writing skills are also essential. You must be able to produce clear and accurate reports to tight deadlines.
About us
By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.
Successful applicants may be based a wide variety of office, court, team or prison locations within the Probation Service region. Allocations will be made according to business need. To find out more about working as a Probation Service Officer please click here: Probation services officer – Ministry of Justice
Overview of the job
The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement.
Summary
To assess and manage the risk (including risk management plans and escalation) posed by people on probation to protect victims of crime and the general public by:
• Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies.
• Supervise and manage risk of those people on probation subject to community sentences, during and after custodial sentences.
• Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation.
In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
If relevant to the role, some out of hours working may be required (i.e. Courts, Approved Premises, programmes, evening reporting etc.).

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Probation Services Officer - Gwent (Wales) employer: HM Prison and Probation Service

The Probation Service in Gwent offers a fulfilling career where you can make a significant impact on individuals' lives while ensuring public safety. With a strong emphasis on professional development, employees benefit from structured training and annual pay progression through a Competency Based Framework, fostering both personal and career growth. The supportive work culture encourages collaboration and knowledge sharing, making it an excellent environment for those looking to contribute meaningfully to their community.
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Contact Detail:

HM Prison and Probation Service Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Probation Services Officer - Gwent (Wales)

✨Tip Number 1

Familiarise yourself with the Probation Service's values and mission. Understanding their commitment to public safety and rehabilitation will help you align your personal motivations with their goals during interviews.

✨Tip Number 2

Network with current or former probation services officers. They can provide valuable insights into the role and share experiences that could help you prepare for potential interview questions.

✨Tip Number 3

Demonstrate your empathy and resilience in real-life scenarios. Be ready to discuss specific examples from your past where you've successfully supported individuals facing challenges, as this is crucial for the role.

✨Tip Number 4

Stay updated on current issues within the criminal justice system. Being knowledgeable about recent developments can show your commitment to the field and help you engage in meaningful discussions during the interview process.

We think you need these skills to ace Probation Services Officer - Gwent (Wales)

Empathy
Patience
Resilience
Report Writing
Risk Assessment
Case Management
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Time Management
Collaboration with Agencies
Understanding of Criminal Justice System
Confidentiality Awareness
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Probation Services Officer position. Understand the key responsibilities and the qualities they are looking for, such as empathy, patience, and resilience.

Highlight Relevant Experience: In your application, focus on any experience you have working with individuals facing social or personal difficulties. Use specific examples to demonstrate your ability to manage challenging situations and support others effectively.

Emphasise Writing Skills: Since good writing skills are essential for this role, ensure that your application showcases your ability to produce clear and accurate reports. You might want to include examples of written work or reports you've created in previous roles.

Tailor Your Application: Customise your CV and cover letter to reflect the values and mission of the Probation Service. Show how your personal qualities align with their goals of helping offenders turn their lives around and protecting the public.

How to prepare for a job interview at HM Prison and Probation Service

✨Show Your Empathy

As a Probation Services Officer, empathy is key. Be prepared to share examples from your past experiences where you've successfully supported individuals facing challenges. This will demonstrate your ability to connect with clients on a personal level.

✨Highlight Your Resilience

The role can be challenging, so it's important to convey your resilience during the interview. Discuss situations where you've faced difficulties and how you overcame them, showcasing your determination and ability to handle pressure.

✨Demonstrate Strong Communication Skills

Good writing and verbal communication skills are essential for this role. Be ready to discuss how you've effectively communicated in previous roles, whether through reports or direct interactions, to ensure clarity and understanding.

✨Research the Probation Service

Familiarise yourself with the Probation Service's mission and values. Understanding their approach to rehabilitation and community safety will allow you to align your answers with their goals, showing that you're genuinely interested in the role.

Probation Services Officer - Gwent (Wales)
HM Prison and Probation Service

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