At a Glance
- Tasks: Support offenders in turning their lives around while managing a caseload and assessing risks.
- Company: Join the Probation Service, dedicated to public safety and rehabilitation.
- Benefits: Enjoy flexible working options, annual pay progression, and a Civil Service pension.
- Other info: Opportunities for training and development with a focus on inclusion and diversity.
- Why this job: Make a real difference in people's lives while building a rewarding career in a supportive team.
- Qualifications: No degree needed; empathy, patience, and good writing skills are essential.
The predicted salary is between 26475 - 37065 £ per year.
This position is based at NPS PENINSULAR HOUSE IPSWICH, IP4 1AQ.
Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be?
New entrants are expected to join on the minimum of the pay band. If you are successful in the recruitment process to join the Probation Service, your starting salary will be £26,475. The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows. The Probation Service also increases their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.
Probation services officers can help make a real difference to people's lives. It’s not always easy to help someone turn their life around, but it can be immensely rewarding. We’re looking for empathetic, patient and resilient people to join us as probation services officers. As well as making a difference to others, the role offers plenty of on-the-job training and a real chance to build a career in the Probation Service.
As a PSO, you’ll have a similar job to a fully qualified probation officer. The main difference is you’ll work with medium and lower risk clients. That’s not to say it’ll be easy. There’s no doubt this is a challenging role.
Day-to-day, you’ll manage a caseload of offenders before and after sentence. We’ll look to you to assess and manage risks, provide information to courts and work closely with agencies throughout the justice system. You’ll also do everything you can to support offenders. This could involve everything from providing practical advice about housing and employment to simply listening and empathising.
You don’t need a degree for this role. We’re much more interested in your personal qualities. Ideally with experience of working with people who have social or personal difficulties, you’ll be empathetic, patient and resilient. Good writing skills are also essential. You must be able to produce clear and accurate reports to tight deadlines.
By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.
Successful applicants may be based at a wide variety of office, court, team or prison locations within the Probation Service region. Allocations will be made according to business need.
The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement.
To assess and manage the risk posed by people on probation to protect victims of crime and the general public by:
- Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies.
- Supervising and managing the risk of those people on probation subject to community sentences, during and after custodial sentences.
- Working with other agencies and groups to prevent crime and meet the needs of victims and people on probation.
In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
If relevant to the role, some out of hours working may be required (i.e. Courts, Approved Premises, programmes, evening reporting etc.).
The job holder will be required to carry out the following responsibilities, activities and duties:
- To undertake the full range of offender management tasks with people on probation assessed as low or medium risk of harm and to support the Probation Officer grade in high risk cases.
- When providing case manager support, to contribute to the delivery of the Risk Management plan and report significant changes relating to risk of harm and/or of reoffending or any non-compliance within agreed enforcement procedures.
- To use computer-based systems to produce, update and maintain records and other documentation within agreed timescales.
- Ensure effective referrals to services and facilities and communicate with offender management staff, interventions staff, service providers and external agencies to review progress and associated risks.
- To undertake prison, home or alternate location visits as required in accordance with service procedures and policies.
- To undertake work in the court setting, including the completion of appropriate reports on cases and prosecution of breaches.
- To provide cover within teams as required.
- To deliver and co-lead accredited programmes commensurate with grade.
- To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
- To work within the aims and values of PS and HMPPS.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English.
Behaviours we’ll assess you against during the selection process:
- Delivering at Pace
- Managing a Quality Service
- Working Together
- Communicating and Influencing
- Developing Self and Others
- Making Effective Decisions
A working environment that supports a range of flexible working options to enhance your work-life balance. A working culture which encourages inclusion and diversity. A Civil Service pension with an employer contribution of 28.97%. Annual Leave and Public Holidays.
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the link which will direct you to our Candidate Information Page.
Selection process details: This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Ability and Experience. Feedback will only be provided if you attend an interview or assessment.
Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks.
This Job Is Broadly Open To The Following Groups:
- UK nationals
- Nationals of the Republic of Ireland
- Nationals of Commonwealth countries who have the right to work in the UK
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Further information on nationality requirements can be found on the official website.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme for candidates with disabilities who meet the minimum selection criteria.
Contact point for applicants:
Name: Recruitment Enquiries Team
Email: moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Telephone: 0845 241 5358
Probation Services Officer - Court Team - Suffolk - East of England (Ref: 7197) in Ipswich employer: HM Prison and Probation Service
Joining the Probation Service as a Probation Services Officer in Ipswich offers a unique opportunity to make a significant impact on individuals' lives while enjoying a supportive and inclusive work culture. With a focus on professional development, employees benefit from comprehensive training, annual pay progression, and a commitment to diversity, ensuring a fulfilling career path in a vital public service role. The location in Suffolk provides a vibrant community setting, enhancing both personal and professional growth.
Contact Details:
HM Prison and Probation Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Probation Services Officer - Court Team - Suffolk - East of England (Ref: 7197) in Ipswich
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Probation Services Officer. Understanding the day-to-day tasks, such as managing caseloads and conducting assessments, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight any relevant experience you have in working with vulnerable individuals or in social services. This can set you apart, as empathy and resilience are crucial qualities for this role.
✨Tip Number 3
Network with current or former probation officers to gain insights into the role and the challenges they face. This can provide you with valuable information to discuss during your interview.
✨Tip Number 4
Prepare for behavioural interview questions by reflecting on past experiences where you've demonstrated skills like teamwork, communication, and decision-making. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
We think you need these skills to ace Probation Services Officer - Court Team - Suffolk - East of England (Ref: 7197) in Ipswich
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of a Probation Services Officer. Highlight key skills such as empathy, patience, and resilience in your application.
Tailor Your CV:Customise your CV to reflect relevant experience, especially if you've worked with individuals facing social or personal difficulties. Emphasise your writing skills, as clear report writing is essential for this role.
Craft a Strong Cover Letter:Write a compelling cover letter that explains why you want to join the Probation Service. Use specific examples from your past experiences that demonstrate your ability to manage challenging situations and support others.
Prepare for Behavioural Questions:Anticipate behavioural interview questions related to the core competencies listed in the job description. Prepare examples that showcase your ability to deliver at pace, manage quality services, and work collaboratively.
How to prepare for a job interview at HM Prison and Probation Service
✨Show Empathy and Understanding
As a Probation Services Officer, you'll be working with individuals facing significant challenges. During the interview, demonstrate your ability to empathise and understand their situations. Share examples from your past experiences where you've successfully supported someone in need.
✨Highlight Your Communication Skills
Good writing and communication skills are essential for this role. Be prepared to discuss how you effectively communicate with various stakeholders, including offenders, courts, and other agencies. Consider providing examples of reports or communications you've crafted in previous roles.
✨Demonstrate Resilience and Patience
The role can be challenging, so it's important to convey your resilience and patience. Discuss situations where you've had to remain calm under pressure or deal with difficult individuals. This will show that you're equipped to handle the demands of the job.
✨Familiarise Yourself with Relevant Policies
Understanding the policies and procedures of the Probation Service is crucial. Before the interview, review relevant guidelines and be ready to discuss how you would apply them in real-life scenarios. This shows your commitment to adhering to professional standards.