Probation Services Officer - Aldershot, Basingstoke, Winchester (South Central) (Ref: 9103)
Probation Services Officer - Aldershot, Basingstoke, Winchester (South Central) (Ref: 9103)

Probation Services Officer - Aldershot, Basingstoke, Winchester (South Central) (Ref: 9103)

Winchester Full-Time 26475 - 37050 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support offenders in turning their lives around while managing a caseload and assessing risks.
  • Company: Join the Probation Service, dedicated to public safety and rehabilitation.
  • Benefits: Enjoy flexible working options, a generous pension, and ongoing training opportunities.
  • Why this job: Make a real difference in people's lives while building a rewarding career in a supportive environment.
  • Qualifications: No degree needed; empathy, patience, and good writing skills are essential.
  • Other info: Starting salary is £26,475 with opportunities for personal growth.

The predicted salary is between 26475 - 37050 £ per year.

Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be?, Probation services officers can help make a real difference to peoples\’ lives. It\’s not always easy to help someone turn their life around, but it can be immensely rewarding.
We\’re looking for empathetic, patient and resilient people to join us as probation services officers. As well as making a difference to others, the role offers plenty of on-the-job training and a real chance to build a career in the Probation Service.
As a PSO, you\’ll have a similar job to a fully qualified probation officer. The main difference is you\’ll work with medium and lower risk clients. That\’s not to say it\’ll be easy. There\’s no doubt this is a challenging role.
Day-to-day, you\’ll manage a caseload of offenders before and after sentence. We\’ll look to you to assess and manage risks, provide information to courts and work closely with agencies throughout the justice system. You\’ll also do everything you can to support offenders. This could involve everything from providing practical advice about housing and employment to simply listening and empathising., The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement., To assess and manage the risk (including risk management plans and escalation) posed by people on probation to protect victims of crime and the general public by:
+ Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies.
+ Supervise and manage risk of those people on probation subject to community sentences, during and after custodial sentences.
+ Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation.
In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
If relevant to the role, some out of hours working may be required (i.e. Courts, Approved Premises, programmes, evening reporting etc.).
Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
+ To undertake the full range of offender management tasks with people on probation assessed as low or medium risk of harm and to support the Probation Officer grade in high risk cases.
+ When providing case manager support, to contribute to the delivery of the Risk Management plan and report significant changes relating to risk of harm and/or of reoffending or any non-compliance within agreed enforcement procedures.
+ To use computer based systems to produce, update and maintain records and other documentation within agreed timescales.
+ Ensure effective referrals to services and facilities and communicate with offender management staff, interventions staff, service providers and external agencies to review progress and associated risks.
+ To undertake prison, home or alternate location visits as required in accordance with service procedures and policies.
+ To undertake work in the court setting, including the completion of appropriate reports on cases and prosecution of breaches.
+ To provide cover within teams as required.
+ To deliver and co-lead accredited programmes commensurate with grade.
+ To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures.
+ Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
+ Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
+ To work within the aims and values of PS and HMPPS.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh., We\’ll assess you against these behaviours during the selection process:
+ Delivering at Pace
+ Managing a Quality Service
+ Working Together
+ Communicating and Influencing
+ Developing Self and Others
+ Making Effective Decisions

Benefits
+ Access to learning and development
+ A working environment that supports a range of flexible working options to enhance your work life balance
+ A working culture which encourages inclusion and diversity
+ A Civil Service pension with an employer contribution of 28.97%
+ Annual Leave
+ Public Holidays
+ Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability and Experience.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\’s recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

New entrants are expected to join on the minimum of the pay band., You don\’t need a degree for this role. We\’re much more interested in your personal qualities. Ideally with experience of working with people who have social or personal difficulties, you\’ll be empathetic, patient and resilient. Good writing skills are also essential. You must be able to produce clear and accurate reports to tight deadlines.

By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you\’ll be part of a supportive team that thrives on sharing knowledge and expertise.

If you are successful in the recruitment process to join the Probation Service, your starting salary will be £26,475

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Probation Services Officer - Aldershot, Basingstoke, Winchester (South Central) (Ref: 9103) employer: HM Prison and Probation Service

Join the Probation Service and become part of a dedicated team committed to making a real difference in people's lives. With a strong focus on employee development, flexible working options, and a culture that champions inclusion and diversity, this role offers not just a job, but a meaningful career path. Located in the vibrant South Central region, you'll have access to comprehensive training and support, ensuring you thrive both personally and professionally while contributing to community safety.
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Contact Detail:

HM Prison and Probation Service Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Probation Services Officer - Aldershot, Basingstoke, Winchester (South Central) (Ref: 9103)

✨Tip Number 1

Familiarise yourself with the key responsibilities of a Probation Services Officer. Understanding the day-to-day tasks, such as risk assessment and offender management, will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Showcase your empathy and resilience in your interactions. Whether it's through networking or during the interview process, sharing personal experiences that highlight these qualities can set you apart from other candidates.

✨Tip Number 3

Connect with current or former probation officers on platforms like LinkedIn. They can provide insights into the role and the challenges faced, which can be invaluable for your preparation and understanding of the job.

✨Tip Number 4

Prepare for behavioural interview questions by reflecting on past experiences where you've demonstrated the required behaviours, such as 'Delivering at Pace' and 'Working Together'. This will help you articulate your fit for the role effectively.

We think you need these skills to ace Probation Services Officer - Aldershot, Basingstoke, Winchester (South Central) (Ref: 9103)

Empathy
Patience
Resilience
Effective Communication
Report Writing
Risk Assessment
Case Management
Collaboration with Agencies
Problem-Solving Skills
Understanding of Criminal Justice System
Time Management
Confidentiality and Sensitivity
Pro-social Modelling
Flexibility in Working Hours

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Probation Services Officer. Familiarise yourself with the key skills required, such as empathy, patience, and resilience, as well as the day-to-day tasks involved in managing offenders.

Tailor Your CV: Craft your CV to highlight relevant experience and skills that align with the job description. Emphasise any previous work with individuals facing social or personal difficulties, and showcase your ability to produce clear and accurate reports.

Write a Compelling Cover Letter: In your cover letter, express your motivation for applying and how your personal qualities make you a suitable candidate. Use specific examples from your past experiences to demonstrate your understanding of the role and your commitment to helping others.

Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. Clear and professional writing is essential, especially since good writing skills are highlighted as a requirement for this role.

How to prepare for a job interview at HM Prison and Probation Service

✨Show Your Empathy

As a Probation Services Officer, empathy is key. Be prepared to share examples from your past experiences where you've successfully supported individuals facing challenges. This will demonstrate your ability to connect with clients and understand their needs.

✨Highlight Your Resilience

The role can be challenging, so it's important to convey your resilience during the interview. Discuss situations where you've faced difficulties and how you overcame them, showcasing your determination and ability to stay calm under pressure.

✨Demonstrate Strong Communication Skills

Effective communication is crucial in this role. Be ready to discuss how you've communicated complex information clearly in previous roles, whether through reports or direct interactions. This will show that you can manage relationships with clients and other agencies effectively.

✨Prepare for Behavioural Questions

Expect questions that assess your behaviours, such as 'Delivering at Pace' and 'Working Together'. Use the STAR method (Situation, Task, Action, Result) to structure your answers, providing clear examples that align with the competencies required for the role.

Probation Services Officer - Aldershot, Basingstoke, Winchester (South Central) (Ref: 9103)
HM Prison and Probation Service
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  • Probation Services Officer - Aldershot, Basingstoke, Winchester (South Central) (Ref: 9103)

    Winchester
    Full-Time
    26475 - 37050 £ / year (est.)

    Application deadline: 2027-08-23

  • H

    HM Prison and Probation Service

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