Probation Service Officer - Warwickshire (West Midlands) (Ref: 7673)
Probation Service Officer - Warwickshire (West Midlands) (Ref: 7673)

Probation Service Officer - Warwickshire (West Midlands) (Ref: 7673)

Nuneaton Full-Time 22400 - 29600 £ / year (est.) No home office possible
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HM Prison and Probation Service

At a Glance

  • Tasks: Support offenders in turning their lives around while managing a caseload and assessing risks.
  • Company: Join the Probation Service, dedicated to public safety and offender rehabilitation.
  • Benefits: Enjoy flexible working options, a Civil Service pension, and annual pay progression.
  • Why this job: Make a real difference in people's lives while building a rewarding career in a supportive environment.
  • Qualifications: No degree required; empathy, patience, and good writing skills are essential.
  • Other info: Opportunities for training and development with a focus on equality and inclusion.

The predicted salary is between 22400 - 29600 £ per year.

This position is based at NPS SOUTHERN JUSTICE CENTRE LEAMINGTON SPA, CV32 4EL, NPS WARWICKSHIRE CRIMINAL JUSTICE CENTRE NUNEATON, CV11 4JU

Job Summary

Please refer to Job Description

Job Description

Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be?

New entrants are expected to join on the minimum of the pay band.

If you are successful in the recruitment process to join the Probation Service, your starting salary will be £26,475

The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.

Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.

About The Role

Probation services officers can help make a real difference to peoples’ lives. It’s not always easy to help someone turn their life around, but it can be immensely rewarding.

We’re looking for empathetic, patient and resilient people to join us as probation services officers. As well as making a difference to others, the role offers plenty of on-the-job training and a real chance to build a career in the Probation Service.

As a PSO, you’ll have a similar job to a fully qualified probation officer. The main difference is you’ll work with medium and lower risk clients. That’s not to say it’ll be easy. There’s no doubt this is a challenging role.

Day-to-day, you’ll manage a caseload of offenders before and after sentence. We’ll look to you to assess and manage risks, provide information to courts and work closely with agencies throughout the justice system. You’ll also do everything you can to support offenders. This could involve everything from providing practical advice about housing and employment to simply listening and empathising.

About You

You don’t need a degree for this role. We’re much more interested in your personal qualities. Ideally with experience of working with people who have social or personal difficulties, you’ll be empathetic, patient and resilient. Good writing skills are also essential. You must be able to produce clear and accurate reports to tight deadlines.

About Us

By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.

Successful applicants may be based a wide variety of office, court, team or prison locations within the Probation Service region. Allocations will be made according to business need. To find out more about working as a Probation Service Officer please click here: Probation services officer – Ministry of Justice

Overview Of The Job

The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement.

Summary

To assess and manage the risk (including risk management plans and escalation) posed by people on probation to protect victims of crime and the general public by:

  • Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies.
  • Supervise and manage risk of those people on probation subject to community sentences, during and after custodial sentences.
  • Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

If relevant to the role, some out of hours working may be required (i.e. Courts, Approved Premises, programmes, evening reporting etc.).

Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be?

New entrants are expected to join on the minimum of the pay band.

If you are successful in the recruitment process to join the Probation Service, your starting salary will be £26,475

The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.

Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.

To Assess And Manage The Risk (including Risk Management Plans And Escalation) Posed By People On Probation To Protect Victims Of Crime And The General Public By

  • Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies.
  • Supervise and manage risk of those people on probation subject to community sentences, during and after custodial sentences.
  • Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

If relevant to the role, some out of hours working may be required (i.e. Courts, Approved Premises, programmes, evening reporting etc.).

Person specification

Please Refer To Job Description

Behaviours

We\’ll assess you against these behaviours during the selection process:

  • Delivering at Pace
  • Managing a Quality Service
  • Working Together
  • Communicating and Influencing
  • Developing Self and Others
  • Making Effective Decisions
  • Access to learning and development
  • A working environment that supports a range of flexible working options to enhance your work life balance
  • A working culture which encourages inclusion and diversity
  • A Civil Service pension with an employer contribution of 28.97%
  • Annual Leave
  • Public Holidays
  • Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability and Experience.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability and Experience.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

  • Name : Recruitment Enquiries Team
  • Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
  • Telephone : 0845 241 5358

Recruitment team

  • Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints

https://jobs.justice.gov.uk/careers/JobDetail/7673?entityId=7673 #J-18808-Ljbffr

Probation Service Officer - Warwickshire (West Midlands) (Ref: 7673) employer: HM Prison and Probation Service

Joining the Probation Service as a Probation Service Officer in Warwickshire offers a unique opportunity to make a meaningful impact on individuals' lives while contributing to public safety. With a strong emphasis on professional development, you will benefit from comprehensive training and a clear pathway for career progression through our Competency Based Framework. Our inclusive work culture fosters collaboration and diversity, ensuring that every team member feels valued and supported in their role.
HM Prison and Probation Service

Contact Detail:

HM Prison and Probation Service Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Probation Service Officer - Warwickshire (West Midlands) (Ref: 7673)

✨Tip Number 1

Familiarise yourself with the key responsibilities of a Probation Service Officer. Understanding the day-to-day tasks, such as managing caseloads and liaising with courts, will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Highlight any relevant experience you have in working with individuals facing social or personal challenges. This could be through volunteer work, previous jobs, or even personal experiences that showcase your empathy and resilience.

✨Tip Number 3

Prepare for behavioural interview questions by reflecting on past experiences where you've demonstrated skills like teamwork, communication, and decision-making. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Tip Number 4

Network with current or former Probation Service Officers if possible. They can provide insights into the role and the organisation, which can be invaluable when preparing for your interview and understanding the culture at StudySmarter.

We think you need these skills to ace Probation Service Officer - Warwickshire (West Midlands) (Ref: 7673)

Empathy
Patience
Resilience
Report Writing
Risk Assessment
Case Management
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Collaboration with Agencies
Time Management
Understanding of Criminal Justice System
Confidentiality and Sensitivity
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Probation Service Officer. Read through the job description carefully and note the key skills and qualities required, such as empathy, patience, and good writing skills.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous work with individuals facing social or personal difficulties, and ensure your writing skills are clearly demonstrated.

Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to join the Probation Service and how your personal qualities make you a suitable candidate. Use specific examples from your past experiences to illustrate your points.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. Clear and accurate writing is essential for this role, so ensure your application reflects that standard.

How to prepare for a job interview at HM Prison and Probation Service

✨Show Your Empathy

As a Probation Service Officer, empathy is key. Be prepared to share examples from your past experiences where you've successfully supported individuals facing challenges. This will demonstrate your ability to connect with clients and understand their needs.

✨Highlight Your Resilience

The role can be challenging, so it's important to convey your resilience during the interview. Discuss situations where you've faced difficulties and how you overcame them, showcasing your determination and ability to stay calm under pressure.

✨Demonstrate Strong Communication Skills

Good writing and verbal communication skills are essential for this role. Prepare to discuss how you've effectively communicated in previous roles, whether through reports or direct interactions, and be ready to provide clear and concise answers during the interview.

✨Understand the Role's Responsibilities

Familiarise yourself with the specific duties of a Probation Service Officer. Be ready to discuss how you would manage a caseload, assess risks, and collaborate with other agencies. Showing that you understand the job will reflect your genuine interest in the position.

Probation Service Officer - Warwickshire (West Midlands) (Ref: 7673)
HM Prison and Probation Service
Location: Nuneaton
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