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- Tasks: Support daily prison operations, from security checks to managing deliveries and monitoring CCTV.
- Company: Join His Majesty’s Prison and Probation Service for a unique career opportunity.
- Benefits: Competitive salary, generous leave, training, and access to a Civil Service pension.
- Other info: Opportunities for career progression and a paid Level 2 apprenticeship available.
- Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
- Qualifications: No formal qualifications needed; good communication and teamwork skills are essential.
The predicted salary is between 29432 - 29432 £ per year.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV.
It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds. Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role.
Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options.
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.
As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.
The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- Access to a paid Level 2 apprenticeship in customer service
- Access to the generous Civil Service pension scheme
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme
If this sounds like you, apply now.
Prison Support - HMP Wayland employer: HM Prison and Probation Service
Contact Detail:
HM Prison and Probation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Support - HMP Wayland
✨Tip Number 1
Get to know the prison environment! Familiarise yourself with HMP Wayland and its operations. Understanding the unique challenges and dynamics of a prison can give you an edge during interviews.
✨Tip Number 2
Show off your communication skills! In a role like this, being able to communicate effectively is key. Practice articulating your thoughts clearly and confidently, especially under pressure.
✨Tip Number 3
Be ready for anything! This job involves a mix of desk duties and physical tasks. Prepare yourself for questions about how you handle varied responsibilities and stay calm in fast-paced situations.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows you're serious about joining our team at HMP Wayland. Don’t miss out on this extraordinary opportunity!
We think you need these skills to ace Prison Support - HMP Wayland
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Prison Support role. We want to see how you can contribute to the day-to-day running of the prison, so don’t hold back on showcasing your strengths!
Showcase Your Communication Skills: Since good communication is key in this role, be sure to demonstrate your ability to communicate effectively in your written application. Use clear and concise language, and maybe even share an example of a time when you kept calm under pressure.
Highlight Teamwork Experience: As a great team player, it’s important to show us how you’ve worked well with others in the past. Include examples of teamwork in your application to illustrate your collaborative spirit and how you can support your colleagues in a busy environment.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people quickly. Don’t miss out on this extraordinary opportunity!
How to prepare for a job interview at HM Prison and Probation Service
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Operational Support Grade role. Familiarise yourself with tasks like security checks, managing deliveries, and supervising visitors. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
As a good communicator, you'll need to convey your ability to stay calm under pressure. Prepare examples from your past experiences where you've effectively communicated in challenging situations. This will highlight your suitability for the fast-paced environment of a prison.
✨Demonstrate Team Spirit
Being a great team player is crucial in this role. Think of instances where you've worked collaboratively with others to achieve a common goal. Share these stories during your interview to show that you can contribute positively to the team dynamic.
✨Plan Your Journey
Since some prisons are in rural areas with limited transport, it's wise to plan how you'll get to work on time. Mention your transport options during the interview to show you're proactive and responsible about your shift timings.