At a Glance
- Tasks: Support daily prison operations, from security checks to managing deliveries and monitoring CCTV.
- Company: His Majesty’s Prison and Probation Service, dedicated to public safety and rehabilitation.
- Benefits: Competitive salary, generous leave, training opportunities, and a Civil Service pension scheme.
- Other info: Flexible shifts, driving duties required, and potential for career progression within the service.
- Why this job: Make a real impact in a unique role that supports public safety and prison operations.
- Qualifications: No formal qualifications needed; good communication and calmness under pressure are essential.
The predicted salary is between 28000 - 28500 £ per year.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.
As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. Driving duties are an essential part of the OSG role at HMP Grendon and HMP Springhill and therefore candidates are required to hold a full, valid UK Driving Licence.
In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us:
- You’ll be given great training and opportunities for progression and development.
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis).
- 9 days bank, public and privilege holidays.
- Access to a paid Level 2 apprenticeship in customer service.
- Access to the generous Civil Service pension scheme.
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme.
If this sounds like you, apply now.
Prison Support - HMP Grendon and Springhill employer: HM Prison and Probation Service
At His Majesty’s Prison and Probation Service, we pride ourselves on being an exceptional employer that values teamwork, personal growth, and community impact. Working at HMP Grendon and Springhill offers a unique opportunity to contribute to the safety and rehabilitation of society while enjoying comprehensive benefits, including generous annual leave, a robust pension scheme, and access to professional development programmes. Our supportive work culture encourages career progression, making this role not just a job, but a meaningful pathway to a fulfilling career in the public sector.
Contact Details:
HM Prison and Probation Service Recruitment Team
