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- Tasks: Support daily prison operations, from security checks to managing deliveries and monitoring CCTV.
- Company: Join His Majesty’s Prison and Probation Service for a unique career opportunity.
- Benefits: Competitive salary, generous leave, training, and access to a Civil Service pension.
- Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
- Qualifications: No formal qualifications needed; good communication and teamwork skills are essential.
- Other info: Opportunities for career progression and a paid Level 2 apprenticeship available.
The predicted salary is between 25000 - 35000 £ per year.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role. Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Applicants must hold a full, valid UK driving licence which must include the D1 Vehicle Category which allows you to drive vehicles with:
- No more than 16 passenger seats
- A maximum length of 8 metres
- A trailer up to 750kg
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.
In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- Access to a paid Level 2 apprenticeship in customer service
- Access to the generous Civil Service pension scheme
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme
If this sounds like you, apply now.
Prison Support - HMP Bullingdon employer: HM Prison and Probation Service
Contact Detail:
HM Prison and Probation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Support - HMP Bullingdon
✨Tip Number 1
Get to know the prison environment! Familiarise yourself with HMP Bullingdon and its operations. Understanding the unique challenges and daily routines can give you an edge during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former staff on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios that could arise in a prison setting. Show us your problem-solving skills and calmness under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, so keep checking back!
We think you need these skills to ace Prison Support - HMP Bullingdon
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. Mention specific tasks from the role that excite you and how you can contribute to our team at HMP Bullingdon.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your key qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this extraordinary opportunity.
How to prepare for a job interview at HM Prison and Probation Service
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of the Operational Support Grade position. Familiarise yourself with the daily tasks, such as security checks and managing deliveries, so you can confidently discuss how your skills align with these duties.
✨Showcase Your Communication Skills
Since good communication is key in this role, prepare examples from your past experiences where you effectively communicated under pressure. This could be during a challenging situation or while working as part of a team.
✨Demonstrate Team Spirit
Being a great team player is essential for this job. Think of instances where you collaborated successfully with others, especially in fast-paced environments. Highlighting your ability to work well with colleagues will show you're a perfect fit for their supportive team.
✨Plan Your Journey
Given the fixed shift times and potential transport challenges, plan your route to the interview in advance. Arriving on time is crucial, so consider factors like traffic and parking to ensure you make a great first impression.