At a Glance
- Tasks: Support daily prison operations, from security checks to managing deliveries and monitoring CCTV.
- Company: Join His Majesty’s Prison and Probation Service for a unique career opportunity.
- Benefits: Enjoy competitive pay, generous leave, training, and a Civil Service pension scheme.
- Other info: Opportunities for career progression and a paid Level 2 apprenticeship available.
- Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
- Qualifications: No formal qualifications needed; good communication and teamwork skills are essential.
The predicted salary is between 25000 - 35000 £ per year.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role. Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Applicants must hold a full, valid UK driving licence which must include the D1 Vehicle Category which allows you to drive vehicles with:
- No more than 16 passenger seats,
- a maximum length of 8 metres,
- a trailer up to 750kg.
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.
In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive:
- annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis),
- 9 days bank, public and privilege holidays,
- access to a paid Level 2 apprenticeship in customer service,
- access to the generous Civil Service pension scheme,
- season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme.
If this sounds like you, apply now.
Prison Support - HMP Full Sutton in Pocklington employer: HM Prison and Probation Service
At His Majesty’s Prison and Probation Service, we pride ourselves on being an exceptional employer that values teamwork, personal growth, and community impact. As a Prison Support role at HMP Full Sutton, you will benefit from comprehensive training, generous annual leave, and access to a robust pension scheme, all within a supportive work culture that encourages career progression. Join us in making a meaningful difference while enjoying a variety of employee benefits and opportunities for advancement in a unique and rewarding environment.
Contact Details:
HM Prison and Probation Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Prison Support - HMP Full Sutton in Pocklington
✨Tip Number 1
Get to know the prison environment! Familiarise yourself with HMP Full Sutton and its operations. Understanding the unique challenges and daily routines can give you an edge during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former staff on LinkedIn or local community groups. They can provide insider tips and maybe even put in a good word for you!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios that might arise in a prison setting. Show us your problem-solving skills and calmness under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates directly from us.
We think you need these skills to ace Prison Support - HMP Full Sutton in Pocklington
Some tips for your application 🫡
Show Your Communication Skills:In your application, make sure to highlight your communication skills. We want to see how you can keep calm under pressure and effectively convey information, as these are key traits for the role.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Prison Support role. We love seeing candidates who understand what we’re looking for.
Be Honest About Your Experience:You don’t need formal qualifications, but be honest about your experiences that demonstrate good judgement and teamwork. We appreciate authenticity and want to know how you can contribute to our team.
Apply Through Our Website:Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this extraordinary job!
How to prepare for a job interview at HM Prison and Probation Service
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Prison Support role at HMP Full Sutton. Familiarise yourself with the daily tasks, such as security checks and managing deliveries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a key part of the team, being a good communicator is essential. Prepare examples from your past experiences where you've effectively communicated under pressure or worked well in a team. This will demonstrate your ability to handle the fast-paced environment of a prison.
✨Demonstrate Good Judgement
The role requires sound judgement and common sense. Think of scenarios where you've had to make quick decisions or solve problems. Be ready to discuss these during the interview to highlight your critical thinking skills.
✨Plan Your Journey
Since the location may have limited transport options, plan how you'll get to the prison for your shift. Mentioning your transport plans during the interview shows that you're responsible and committed to being punctual, which is crucial for this role.
