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- Tasks: Support the daily operations of a busy prison with varied responsibilities.
- Company: Join His Majesty’s Prison and Probation Service for an extraordinary career.
- Benefits: Competitive salary, generous leave, training opportunities, and a Civil Service pension.
- Other info: Opportunities for career progression and a paid apprenticeship in customer service.
- Why this job: Make a real impact while gaining valuable experience in a unique environment.
- Qualifications: No formal qualifications needed; good communication and teamwork skills are essential.
The predicted salary is between 29432 - 29432 £ per year.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV.
It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds. Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role.
Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options.
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.
As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.
The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- Access to a paid Level 2 apprenticeship in customer service
- Access to the generous Civil Service pension scheme
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme
If this sounds like you, apply now.
Prison Support - HMP Wayland in Ovington employer: HM Prison and Probation Service
Contact Detail:
HM Prison and Probation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Support - HMP Wayland in Ovington
✨Tip Number 1
Get to know the prison environment! Familiarise yourself with HMP Wayland and its operations. Understanding the unique challenges and dynamics of a prison can give you an edge during interviews.
✨Tip Number 2
Practice your communication skills! Since being a good communicator is key for this role, try role-playing scenarios with friends or family. This will help you stay calm under pressure and articulate your thoughts clearly.
✨Tip Number 3
Network with current employees! Reach out to people working at HMP Wayland through LinkedIn or local events. They can provide insider tips and might even refer you, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take on this extraordinary role.
We think you need these skills to ace Prison Support - HMP Wayland in Ovington
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We’re looking for good communicators who can keep calm under pressure, so give us examples that showcase these traits!
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, focusing on the key aspects of your experience that relate to the role. Avoid fluff – we want to get to know you quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly, and you’ll find all the info you need about the role there too.
How to prepare for a job interview at HM Prison and Probation Service
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Operational Support Grade role. Familiarise yourself with tasks like security checks, managing deliveries, and monitoring CCTV. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
As a good communicator, you'll need to convey your ability to stay calm under pressure. Prepare examples from your past experiences where you've effectively communicated in challenging situations. This will highlight your suitability for the fast-paced environment of a prison.
✨Demonstrate Team Spirit
Being a great team player is crucial in this role. Think of instances where you've worked collaboratively with others to achieve a common goal. Share these stories during your interview to show that you can contribute positively to the team dynamic.
✨Plan Your Journey
Since some prisons are in rural areas with limited transport, it's wise to plan how you'll get to work on time. Mention your transport options during the interview to show you're proactive and responsible about your shift timings.