At a Glance
- Tasks: Support daily operations in a busy prison, from security to managing deliveries.
- Company: Join His Majesty’s Prison and Probation Service for an extraordinary career.
- Benefits: Competitive salary, generous leave, pension scheme, and training opportunities.
- Other info: Flexible shifts with potential for career progression within the prison service.
- Why this job: Make a real impact while gaining unique insights into prison operations.
- Qualifications: No formal qualifications needed; good communication and teamwork skills are essential.
The predicted salary is between 29432 - 41205 £ per year.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.
As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us:
- You’ll be given great training and opportunities for progression and development.
- In addition to your base pay, you will receive:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis).
- 9 days bank, public and privilege holidays.
- Access to a paid Level 2 apprenticeship in customer service.
- Access to the generous Civil Service pension scheme.
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme.
If this sounds like you, apply now.
Prison Support - HMP Stocken in North Luffenham employer: HM Prison and Probation Service
Contact Detail:
HM Prison and Probation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Support - HMP Stocken in North Luffenham
✨Tip Number 1
Get to know the prison environment! Familiarise yourself with HMP Stocken and its operations. Understanding the unique challenges and dynamics of a prison can give you an edge during interviews.
✨Tip Number 2
Show off your communication skills! In this role, being able to communicate effectively is key. Practice articulating your thoughts clearly and confidently, especially in high-pressure scenarios.
✨Tip Number 3
Be ready for anything! The OSG role is varied, so prepare to discuss how you handle different tasks and situations. Think of examples from past experiences where you’ve demonstrated good judgement and teamwork.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. It’s the best way to ensure your application gets the attention it deserves.
We think you need these skills to ace Prison Support - HMP Stocken in North Luffenham
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application for the Prison Support role. Highlight your communication skills and ability to stay calm under pressure, as these are key traits we’re looking for in a great team player.
Show Your Enthusiasm: Express your passion for the role and the impact you want to make. We love seeing candidates who are genuinely excited about the opportunity to support the important work happening in our prisons.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at HM Prison and Probation Service
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Operational Support Grade role. Familiarise yourself with tasks like security checks, managing deliveries, and supervising visitors. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
As a good communicator, you'll need to convey your ability to stay calm under pressure. Prepare examples from your past experiences where you've effectively communicated in challenging situations. This will highlight your suitability for the fast-paced environment of a prison.
✨Emphasise Teamwork
Being a great team player is crucial in this role. Think of specific instances where you've worked well in a team, especially in high-pressure situations. Share these stories during your interview to show that you can contribute positively to the supportive team dynamic.
✨Prepare for Shift Work Questions
Since the role involves various shifts, be ready to discuss your flexibility and willingness to work weekends and nights. Show that you're adaptable and committed to keeping the prison running smoothly, which will reassure them of your dedication to the job.