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- Tasks: Support the daily operations of a busy prison with varied responsibilities.
- Company: Join His Majesty's Prison and Probation Service for an extraordinary career.
- Benefits: Competitive salary, generous leave, training opportunities, and a Civil Service pension.
- Other info: Flexible shifts with potential for career progression into other prison roles.
- Why this job: Make a real impact while gaining valuable experience in a unique environment.
- Qualifications: No formal qualifications needed; good communication and teamwork skills are essential.
The predicted salary is between 29432 - 29432 £ per year.
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
HMP Wayland £29,432 His Majesty's Prison and Probation Service.
An extraordinary job. Done by someone like you.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It's a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role (unless specified*). Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options.
Someone like you
You don't need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.
An extraordinary job
In this unique career, you'll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us:
- You'll be given great training and opportunities for progression and development.
- In addition to your base pay, you will receive:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years' service (calculated on a pro-rata basis).
- 9 days bank, public and privilege holidays.
- Access to a paid Level 2 apprenticeship in customer service.
- Access to the generous Civil Service pension scheme.
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme.
If this sounds like you, apply now.
Locations
Prison Support Role (Hiring Immediately) in Norfolk, Watton employer: HM Prison and Probation Service
Contact Detail:
HM Prison and Probation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Support Role (Hiring Immediately) in Norfolk, Watton
✨Tip Number 1
Get to know the prison environment! Familiarise yourself with the daily operations and challenges faced in a prison setting. This will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former staff on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Practice your communication skills! Since being a good communicator is key for this role, consider role-playing interview scenarios with friends or family. This will help you stay calm under pressure and articulate your thoughts clearly.
✨Tip Number 4
Be flexible with your availability! Highlight your willingness to work various shifts, including weekends and nights. This shows that you're committed and ready to jump in whenever needed, making you a more attractive candidate.
We think you need these skills to ace Prison Support Role (Hiring Immediately) in Norfolk, Watton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Prison Support Role. We want to see how your background makes you a great fit for this unique job, so don’t be shy about showcasing your strengths!
Keep It Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. A well-structured application helps us see your potential quickly!
Show Your Team Spirit: Since teamwork is key in this role, let us know about your experiences working in a team. Share examples of how you've collaborated with others to achieve a common goal – we love to see that!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HM Prison and Probation Service
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Prison Support Role. Familiarise yourself with tasks like security checks, managing deliveries, and supervising visitors. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
As a good communicator, you'll need to convey your ability to stay calm under pressure. Prepare examples from your past experiences where you've effectively communicated in challenging situations. This will highlight your suitability for the fast-paced environment of a prison.
✨Demonstrate Team Spirit
Being a great team player is crucial in this role. Think of instances where you've worked collaboratively with others, especially in high-pressure settings. Sharing these stories will show that you can contribute positively to the supportive team dynamic.
✨Plan Your Journey
Since some prisons are in rural areas with limited transport, it's wise to plan how you'll get to work on time. Mentioning your transport options during the interview shows you're proactive and responsible, which are key traits for this role.