Non-Operational Prison Offender Manager (Ref:4779)
Non-Operational Prison Offender Manager (Ref:4779)

Non-Operational Prison Offender Manager (Ref:4779)

Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and assess low to medium risk prisoners, focusing on reducing re-offending.
  • Company: Join HM Prison High Down, a key player in the UK justice system.
  • Benefits: Enjoy a competitive salary, flexible working options, and a generous pension scheme.
  • Why this job: Make a real impact by supporting prisoners and contributing to public safety.
  • Qualifications: No specific qualifications required; training provided for the right candidates.
  • Other info: This is a non-operational role with no line management responsibilities.

The predicted salary is between 28000 - 42000 £ per year.

This position is based at HM PRISON HIGH DOWN SUTTON, SM2 5PJ.

Overview of the job:

The job holder will lead the management and assessment of selected low to medium risk prisoners and prepare, implement, review and evaluate their sentence plans with them. The job holder will build effective, appropriate and supportive relationships with prisoners, with the aim of reducing re-offending. The job holder will act in a supportive role only to probation officers in the case management of high risk prisoners. This is a non-operational job with no line management responsibilities and will involve regular prisoner facing activities/duties.

Typical tasks associated with this role include:

  • Supervise, manage, signpost and advise prisoners decently, safely and securely while carrying out all activities.
  • Understand, apply and conform to national and local policies.
  • Establish, develop and maintain professional relationships with prisoners and staff.
  • Maintain and update systems in line with local agreements.
  • Prepare relevant documentation to managers for verification/quality checking purposes.
  • Attend and contribute to relevant meetings as required.

To assess and manage the risk posed by offenders to protect victims of crime and the general public by:

  • Providing information and advice to other criminal justice agencies and partner organisations.
  • Supervise offenders during custodial sentences.
  • Contribute to the management of risk.
  • Work with other agencies and groups to prevent reoffending and meet the needs of victims and offenders.

Responsibilities, Activities and Duties:

The job holder will be required to carry out the following responsibilities, activities and duties:

  • To undertake the full range of offender management tasks with low to medium risk cases.
  • No ownership of high risk cases will be held, but support to probation officers in the case management of high risk prisoners will be given when required.
  • As Prison Offender Manager, be involved in all relevant processes in the prison such as ACCT and violence reduction/anti-bullying for those within your case load, if applicable.
  • Act as the ACCT Case Manager for individuals if appropriate.
  • Interview prisoners within prescribed timescales of their arrival.
  • Set and review targets with prisoners and update case management notes on PNOMIS or relevant IT systems.
  • Use the Offender Assessment System (OASys) to identify risks and manage offenders appropriately.
  • Obtain further information if required from outside agencies to complete a comprehensive OASys report.
  • Lead the sentence planning meeting in order to prepare and review appropriate plans.
  • Coordinate the activities within the sentence plan through liaison with prisoners and other departments and agencies.
  • Encourage and support prisoners to participate in education, interventions and workshops as defined within the sentence plan.
  • Develop strategies to assist prisoners to overcome reluctance to attend.
  • Provide professional advice and assessment, including written reports to criminal justice agencies and partner organisations.
  • Liaise with the Community Offender Managers regarding Release on Temporary Licence (ROTL) and Home Detention Curfew (HDC).
  • Make recommendations to the Governor on suitability for early release.
  • Inform relevant agencies of release dates and addresses of prisoners considered a risk on release.
  • Support Community Offender Managers with the delivery of plans to enable recalled prisoners to be re-released.
  • Complete all paperwork for the cases, including lifer and ISP specific paperwork in line with relevant policies, standards and set timescales.
  • Highlight any prisoner who gives significant concerns by their behaviour to the Heads of Offender Management or Orderly Officer.
  • Contribute to and attend Multi-Agency Public Protection Arrangements (MAPPA) Boards and work with all relevant external agencies to protect the public when releasing prisoners under MAPPA.
  • Liaise with the Foreign National Department or UK Border Agency regarding foreign national prisoners, as appropriate.
  • Instigate public protection child contact checks and share relevant safeguarding information with authorities.
  • Undertake the role of the resettlement advisor for prisoners in the specific caseload.
  • Forge, develop and maintain the links between the programmes, the progress made by the participants and the prisoner’s ongoing path through their sentence.
  • Work collaboratively with colleagues and maintain effective team relationships, in particular with Key Workers.
  • Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
  • Use computer based systems to produce, update and maintain records and other documentation within agreed timescales.
  • Work within the aims and values of HMPPS.

The duties/responsibilities listed above describe the post as it is at present and are not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English.

Behaviours:

  • Making Effective Decisions
  • Working Together
  • Communicating and Influencing
  • Delivering at Pace
  • Managing a Quality Service

Alongside your salary of £35,182, HM Prison & Probation Service contributes £10,192 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Access to learning and development, a working environment that supports a range of flexible working options to enhance your work life balance, and a working culture which encourages inclusion and diversity.

A Civil Service pension with an employer contribution of 28.97%, annual leave, public holidays, and season ticket advance.

Non-Operational Prison Offender Manager (Ref:4779) employer: HM Prison and Probation Service

HM Prison & Probation Service is an exceptional employer, offering a supportive work culture that prioritises inclusion and diversity. Located at HM Prison High Down in Sutton, employees benefit from a comprehensive Civil Service pension scheme, flexible working options, and ample opportunities for professional development. Join us to make a meaningful impact on the lives of prisoners while enjoying a rewarding career in a dynamic environment.
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Contact Detail:

HM Prison and Probation Service Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Non-Operational Prison Offender Manager (Ref:4779)

✨Tip Number 1

Familiarise yourself with the Offender Assessment System (OASys) and how it is used to manage offenders. Understanding this system will help you demonstrate your ability to assess risks and manage cases effectively during interviews.

✨Tip Number 2

Build your knowledge of national and local policies related to offender management. Being well-versed in these policies will show your commitment to adhering to guidelines and your readiness to implement them in your role.

✨Tip Number 3

Practice your communication skills, especially in building relationships with diverse groups. Highlighting your ability to connect with prisoners and staff alike will be crucial in demonstrating your suitability for this role.

✨Tip Number 4

Engage with current trends and challenges in the criminal justice system, particularly around reducing re-offending. Showing that you are informed about these issues can set you apart as a candidate who is proactive and knowledgeable.

We think you need these skills to ace Non-Operational Prison Offender Manager (Ref:4779)

Risk Assessment
Effective Communication
Relationship Building
Case Management
Report Writing
Knowledge of Criminal Justice System
Problem-Solving Skills
Team Collaboration
Understanding of Offender Management Policies
Pro-Social Modelling
IT Proficiency for Record Keeping
Conflict Resolution
Empathy and Support Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of a Non-Operational Prison Offender Manager. Tailor your application to highlight relevant experiences that align with these duties.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in offender management, risk assessment, or working within the criminal justice system. Use specific examples to demonstrate your skills in building relationships and managing cases.

Showcase Your Skills: Make sure to address the key behaviours mentioned in the job description, such as 'Making Effective Decisions' and 'Communicating and Influencing'. Provide concrete examples of how you've demonstrated these skills in past roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in this role.

How to prepare for a job interview at HM Prison and Probation Service

✨Understand the Role Thoroughly

Before your interview, make sure you have a solid understanding of the responsibilities and expectations of a Non-Operational Prison Offender Manager. Familiarise yourself with the key tasks such as managing sentence plans and building relationships with prisoners.

✨Demonstrate Effective Communication Skills

Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would communicate effectively with both prisoners and external agencies.

✨Showcase Your Decision-Making Abilities

The interview will assess your ability to make effective decisions. Prepare examples from your past experiences where you had to make tough choices, particularly in high-pressure situations related to risk management or offender support.

✨Emphasise Team Collaboration

Highlight your experience working collaboratively with others. Discuss how you can contribute to a team environment, especially in relation to supporting probation officers and other staff in managing offenders.

Non-Operational Prison Offender Manager (Ref:4779)
HM Prison and Probation Service
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