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- Tasks: Support the daily operations of a busy prison with varied responsibilities.
- Company: Join His Majesty's Prison and Probation Service for a unique career.
- Benefits: Competitive salary, generous leave, training opportunities, and a Civil Service pension.
- Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
- Qualifications: No formal qualifications needed; good communication and teamwork skills are essential.
- Other info: Opportunities for career progression and a paid apprenticeship in customer service.
The predicted salary is between 29432 - 41205 £ per year.
Prison Support Role HMP Isle of Wight £29,432 His Majesty's Prison and Probation Service. Make sure to apply with all the requested information, as laid out in the job overview below.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It's a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds. Driving duties are an essential part of the OSG role at HMP Isle of Wight and therefore candidates are required to hold a full, valid UK Driving Licence.
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.
In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years' service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- Access to a paid Level 2 apprenticeship in customer service
- Access to the generous Civil Service pension scheme
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme
If this sounds like you, apply now.
Prison Support - HMP Isle of Wight in Newport employer: HM Prison and Probation Service
Contact Detail:
HM Prison and Probation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Support - HMP Isle of Wight in Newport
✨Tip Number 1
Get to know the prison environment! Familiarise yourself with HMP Isle of Wight and its operations. This will help you stand out during interviews, showing that you're genuinely interested in the role and ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! As a Prison Support worker, you'll need to keep calm under pressure and communicate effectively. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Network with current employees! Reach out to people working at HMP Isle of Wight on platforms like LinkedIn. They can provide insider tips and might even refer you for the position, giving you a leg up in the application process.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and ensure you include all the requested information. This shows you're detail-oriented and serious about landing the job.
We think you need these skills to ace Prison Support - HMP Isle of Wight in Newport
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and its requirements, so take note of any specific skills or experiences they mention.
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications to highlight how their skills match the job. Use examples from your past experiences that show you can handle the tasks mentioned in the job description.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Make sure to apply through our website to ensure your application gets to us directly. It’s the easiest way for us to track your application and keep you updated on the process. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at HM Prison and Probation Service
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Prison Support role at HMP Isle of Wight. Familiarise yourself with the key responsibilities, such as security checks, managing deliveries, and supervising visitors. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a good communicator, you'll need to demonstrate your ability to stay calm under pressure. Think of examples from your past experiences where you've effectively communicated in challenging situations. This could be during a team project or while handling a difficult customer. Be ready to share these stories!
✨Highlight Teamwork Experience
Being a great team player is crucial for this role. Prepare to discuss times when you've worked successfully within a team. Whether it was in a previous job, during volunteer work, or even in sports, showing that you can collaborate well with others will make a strong impression.
✨Prepare for Practical Questions
Expect some practical questions related to the physical aspects of the job, like lifting and carrying. You might also be asked about your driving experience since a valid UK Driving Licence is essential. Be honest about your capabilities and provide examples of how you've handled similar tasks in the past.