At a Glance
- Tasks: Support daily prison operations, from security checks to managing deliveries and monitoring CCTV.
- Company: Join His Majesty’s Prison and Probation Service for a unique career opportunity.
- Benefits: Competitive salary, generous leave, training, and access to a Civil Service pension scheme.
- Other info: Opportunities for progression and potential conversion to a Prison Officer role.
- Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
- Qualifications: No formal qualifications needed; good communication and calmness under pressure are key.
The predicted salary is between 29432 - 29432 € per year.
Are you ready to apply? Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely, you will have good judgement and common sense, and, above all, be a great team player.
As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- Access to a paid Level 2 apprenticeship in customer service
- Access to the generous Civil Service pension scheme
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme
If this sounds like you, apply now.
Locations
Prison Support - HMP Morton Hall employer: HM Prison and Probation Service
At His Majesty’s Prison and Probation Service, we pride ourselves on being an exceptional employer that values teamwork, personal development, and community impact. Working at HMP Morton Hall offers a unique opportunity to contribute to public safety while enjoying comprehensive benefits, including generous annual leave, access to training programmes, and a supportive work culture that encourages career progression. Join us in making a difference in the lives of others while building a rewarding career in a dynamic environment.
Contact Detail:
HM Prison and Probation Service Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Prison Support - HMP Morton Hall
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities and tasks mentioned in the job description. This will help you speak confidently about how your skills align with what they’re looking for during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on platforms like LinkedIn. They can give you insider tips on the interview process and what it’s really like working at HMP Morton Hall.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to teamwork, communication, and handling pressure. Role-play with a friend or use our resources to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Prison Support - HMP Morton Hall
Some tips for your application 🫡
Understand the Role:Before you dive into your application, make sure you really get what the Prison Support role is all about. Read through the job description carefully and think about how your skills match up with the responsibilities listed.
Show Off Your Communication Skills:Since being a good communicator is key for this role, make sure to highlight any relevant experiences in your application. Whether it’s teamwork or handling tough situations, let us know how you keep calm and communicate effectively under pressure.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that relate to the OSG role. We want to see how you can contribute to our team at HMP Morton Hall.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the application process there!
How to prepare for a job interview at HM Prison and Probation Service
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Prison Support role at HMP Morton Hall. Familiarise yourself with tasks like security checks, managing deliveries, and supervising visitors. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a good communicator, you'll need to demonstrate your ability to stay calm under pressure. Prepare examples from your past experiences where you've effectively communicated in challenging situations. This will highlight your suitability for a fast-paced environment like a prison.
✨Emphasise Teamwork
Being a great team player is crucial in this role. Think of specific instances where you've worked well in a team, especially in high-pressure situations. Share these stories during your interview to illustrate your collaborative spirit and how you can contribute to a supportive team environment.
✨Prepare for Shift Work Questions
Since the role involves various shifts, including weekends and nights, be ready to discuss your flexibility and willingness to work different hours. Show that you understand the demands of the job and are prepared to adapt your schedule to meet the needs of the prison.
