At a Glance
- Tasks: Support the daily operations of a busy prison with varied responsibilities.
- Company: Join His Majesty’s Prison and Probation Service for an extraordinary career.
- Benefits: Enjoy competitive pay, generous leave, training opportunities, and a Civil Service pension.
- Other info: Flexible shifts available, with potential career progression into other prison roles.
- Why this job: Make a real impact while gaining valuable experience in a unique environment.
- Qualifications: No formal qualifications needed; good communication and teamwork skills are essential.
The predicted salary is between 23400 - 35000 £ per year.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role. Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Applicants must hold a full, valid UK driving licence which must include the D1 Vehicle Category which allows you to drive vehicles with:
- No more than 16 passenger seats,
- a maximum length of 8 metres,
- a trailer up to 750kg.
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.
As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis).
- 9 days bank, public and privilege holidays.
- Access to a paid Level 2 apprenticeship in customer service.
- Access to the generous Civil Service pension scheme.
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme.
If this sounds like you, apply now.
Prison Support - HMP Bullingdon in Kingston upon Hull employer: HM Prison and Probation Service
At His Majesty’s Prison and Probation Service, we pride ourselves on being an exceptional employer that values teamwork, personal development, and community impact. Working at HMP Bullingdon offers a unique opportunity to contribute to public safety while enjoying comprehensive benefits such as generous annual leave, access to training programmes, and a supportive work culture that encourages career progression. Join us in making a difference in the lives of others while building a rewarding career in a dynamic environment.
Contact Details:
HM Prison and Probation Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Prison Support - HMP Bullingdon in Kingston upon Hull
✨Tip Number 1
Get to know the prison environment! Familiarise yourself with HMP Bullingdon and its operations. Understanding the unique challenges and daily routines can give you an edge during interviews.
✨Tip Number 2
Show off your communication skills! In a role like this, being able to communicate effectively is key. Practice articulating your thoughts clearly and confidently, especially under pressure.
✨Tip Number 3
Be ready for a variety of tasks! This job isn’t just about desk duties; it’s physical too. Prepare to discuss how you handle diverse responsibilities and stay active throughout your shifts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and what we’re looking for in candidates.
We think you need these skills to ace Prison Support - HMP Bullingdon in Kingston upon Hull
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. Mention specific tasks from the role that excite you and how you can contribute to our team.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your key qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this extraordinary opportunity.
How to prepare for a job interview at HM Prison and Probation Service
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Operational Support Grade role. Familiarise yourself with tasks like security checks, managing deliveries, and monitoring CCTV. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
As a Prison Support worker, effective communication is crucial. Prepare examples of how you've successfully communicated in past roles, especially under pressure. This will highlight your ability to stay calm and convey information clearly, which is essential in a busy prison environment.
✨Demonstrate Team Spirit
Being a great team player is vital in this role. Think of instances where you've worked collaboratively with others to achieve a common goal. Share these experiences during your interview to show that you can contribute positively to the team dynamic at HMP Bullingdon.
✨Plan Your Journey
Since some prisons are in rural areas with limited transport, it's wise to plan how you'll get to work. If you have a driving licence, mention it during the interview. Being punctual is key, so showing that you've thought about your travel arrangements will reflect your commitment to the role.
