Hub Manager - OMU - HMP / YOI Norwich (Ref: 8919)
Hub Manager - OMU - HMP / YOI Norwich (Ref: 8919)

Hub Manager - OMU - HMP / YOI Norwich (Ref: 8919)

Full-Time 30000 - 50000 £ / year (est.) No home office possible
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HM Prison and Probation Service

At a Glance

  • Tasks: Manage administrative processes in the Offender Management Hub and oversee staff performance.
  • Company: Join HM Prison & Probation Service, dedicated to reducing reoffending and supporting rehabilitation.
  • Benefits: Enjoy flexible working options, a generous pension scheme, and a supportive work culture.
  • Other info: Candidates must pass a criminal record check and meet nationality requirements.
  • Why this job: Make a real impact in the justice system while developing your leadership skills in a dynamic environment.
  • Qualifications: Proficiency in MS Word and Excel; relevant experience in management is preferred.

The predicted salary is between 30000 - 50000 £ per year.

The job holder will be responsible for managing the administrative processes within the Offender Management Hub including court procedures, ensuring that prisoners received into custody are managed through their sentence and released from custody correctly in line with the National Reducing Reoffending Strategy. This is a non-operational job with line management responsibilities. Responsibilities, Activities and Duties The job holder will be required to carry out the following responsibilities, activities and duties:

  • Manage the transactional activity associated with the Offender Management function and the administrative staff within this area. This includes ensuring the following paperwork is complete, checked and ready for onward transmission:
  • Discharge Report / Pre-Discharge Report
  • Re-categorisation process and Boards
  • Bail applications
  • Completes management checks of Violent Sex Offender Register (VISOR)
  • Release on Temporary License (ROTL)
  • Home Detention Curfew (HDC)
  • Public Protection
  • Offender Assessment and Sentence Management (OaSys)
  • Multi-agency Public Protection Arrangements (MAPPA)
  • Sentence calculations
  • Observation Classification Allocation (OCA)
  • Prisoners allocation and transfers
  • Appeals
  • Adjudications
  • Indeterminate Sentence prisoners
  • Parole applications
  • Legal Correspondence
  • License Applications
  • Resettlement overnight release
  • Prisoner Fines
  • Foreign Nationals/Deportation/Immigration
  • Risk to Children/Safeguarding Children
  • Harassment/Restraining Orders
  • Probation
  • Category A administration
  • Resettlement
  • Undertake other administrative management tasks including:

  • Contribute toward the development of local policy, procedures and practice and ensure consistency of application
  • Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation
  • Manage the achievement of Service Delivery Indicators (SDIs) and standards within the work area, verifying and signing off documentation as appropriate
  • Attend relevant unit meetings as and required to provide feedback on good practice examples, to promote awareness for better and more efficient ways of working
  • Analyse and act on data collected by the Hub and produce any relevant reports to show findings
  • Ensure that data entered into local and national systems is accurate and in accordance with agreed timescales
  • Monitor performance of the Hub
  • Draft all external and internal communications on behalf of the Hub
  • Provide Head of Function with management information relating to the relevant area
  • Be responsible for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management
  • Act as first point of contact for relevant external stakeholders
  • Act as requisitioner or approver dependant on local policy
  • The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. Behaviours

  • Changing and Improving
  • Communicating and Influencing
  • Working Together
  • Managing a Quality Service
  • Making Effective Decisions
  • Leadership
  • Essential Experience Able user of MS Word and MS Excel Information collation and analysis Technical Requirements Internal applicants Newly promoted staff to the following Band 5 first line manager roles (Hub Managers, Custodial Managers and Facilities & Services Managers) in Establishments are required to complete a qualification as part of their work objectives where these training packages are available Staff that have mapped or re-graded to Band 5 who have previously worked at an equivalent level will not be required to undertake the qualification. External applicants All external staff joining as a Band 5 Hub Manager or Facilities and Services Manager in an Establishment are required to complete the qualification where available., We\’ll assess you against these behaviours during the selection process: + Changing and Improving + Communicating and Influencing + Working Together + Managing a Quality Service + Making Effective Decisions + Leadership, This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths. https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ Feedback will only be provided if you attend an interview or assessment.Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements This job is broadly open to the following groups: + UK nationals + nationals of the Republic of Ireland + nationals of Commonwealth countries who have the right to work in the UK + nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) + nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) + individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 + Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window)

    Alongside your salary of £36,151, HM Prison & Probation Service contributes £10,472 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. + Access to learning and development + A working environment that supports a range of flexible working options to enhance your work life balance + A working culture which encourages inclusion and diversity + A Civil Service pension with an employer contribution of 28.97% + Annual Leave + Public Holidays + Season Ticket Advance For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

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Hub Manager - OMU - HMP / YOI Norwich (Ref: 8919) employer: HM Prison and Probation Service

As a Hub Manager at HMP/YOI Norwich, you will join a supportive and inclusive work culture that prioritises employee development and well-being. With access to comprehensive training opportunities, a generous Civil Service pension scheme, and flexible working options, this role offers a meaningful career path in the public sector, contributing to the National Reducing Reoffending Strategy while enjoying a balanced work-life environment.
HM Prison and Probation Service

Contact Detail:

HM Prison and Probation Service Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hub Manager - OMU - HMP / YOI Norwich (Ref: 8919)

✨Tip Number 1

Familiarise yourself with the National Reducing Reoffending Strategy. Understanding this framework will not only help you in interviews but also demonstrate your commitment to the role and its objectives.

✨Tip Number 2

Network with current or former employees in similar roles. They can provide insights into the day-to-day responsibilities and expectations, which can be invaluable during your interview.

✨Tip Number 3

Brush up on your knowledge of MS Word and Excel, as these are essential tools for the role. Consider taking a quick online course to enhance your skills and show your proactive approach.

✨Tip Number 4

Prepare examples of how you've demonstrated the key behaviours listed in the job description, such as leadership and effective decision-making. Having specific instances ready will help you stand out during the selection process.

We think you need these skills to ace Hub Manager - OMU - HMP / YOI Norwich (Ref: 8919)

Strong Leadership Skills
Excellent Communication Skills
Ability to Manage and Develop Staff
Knowledge of Offender Management Processes
Proficiency in MS Word and MS Excel
Data Analysis and Reporting
Understanding of Legal Procedures and Documentation
Budget Management Skills
Attention to Detail
Problem-Solving Skills
Ability to Work Collaboratively with Stakeholders
Experience in Policy Development
Time Management Skills
Adaptability to Change

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Hub Manager position. Understand the key responsibilities and required skills, such as managing administrative processes and line management duties.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your ability to manage administrative tasks, lead a team, and your proficiency in MS Word and Excel.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your understanding of the Offender Management Hub's objectives. Mention specific examples from your past experiences that demonstrate your leadership and decision-making abilities.

Highlight Relevant Behaviours: In your application, explicitly mention how you embody the behaviours outlined in the job description, such as 'Changing and Improving' and 'Communicating and Influencing'. Use concrete examples to illustrate these traits.

How to prepare for a job interview at HM Prison and Probation Service

✨Understand the Role Thoroughly

Make sure you have a solid grasp of the responsibilities outlined in the job description. Familiarise yourself with terms like Offender Management, Multi-agency Public Protection Arrangements (MAPPA), and the National Reducing Reoffending Strategy. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

✨Prepare for Behavioural Questions

Since the interview will assess your behaviours such as 'Changing and Improving' and 'Communicating and Influencing', think of specific examples from your past experiences that showcase these skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Showcase Your Leadership Skills

As a Hub Manager, you'll be responsible for managing staff and ensuring quality service delivery. Be ready to discuss your leadership style and provide examples of how you've successfully managed teams or projects in the past. Highlight any experience you have with performance management and staff development.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of your interview. This could include inquiries about the team dynamics, challenges the Hub is currently facing, or how success is measured in this role. Asking questions shows your interest and helps you determine if the company culture aligns with your values.

Hub Manager - OMU - HMP / YOI Norwich (Ref: 8919)
HM Prison and Probation Service
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