At a Glance
- Tasks: Create engaging internal content and manage communication channels for a dynamic organisation.
- Company: Join HMPPS, a forward-thinking organisation focused on public safety and reducing re-offending.
- Benefits: Enjoy a competitive salary, flexible working options, and access to development programmes.
- Other info: Inclusive culture with opportunities for growth and professional development.
- Why this job: Make a real difference in communication while supporting a vital mission.
- Qualifications: Strong communication skills and proficiency in MS Word and Excel required.
The predicted salary is between 33275 - 33275 £ per year.
Working within the Business Hub Function, reporting to the Business Hub Manager, the Communications Officer ensures that all content is published on time and of good quality. The role is responsible for all internal communications and for liaising with functions to produce innovative communication solutions that support HMPPS’ strategic objectives of protecting the public and reducing re‑offending.
Responsibilities
- Publishing
- Act as publisher for intranet, other internal message boards, in‑cell TVs and internal newsletters.
- Upload content to the intranet as part of the Business Hub.
- Ensure the quality of links, images and metadata through regular monitoring and issue resolution.
- Ensure all content is consistent with online guidelines.
- Develop working knowledge of all online content management systems used in HMPPS.
- Channel and Content Management
- Collate and distribute messages from the Senior Management Team.
- Set templates and support the Business Hub in delivering standard newsletters such as NPS and CRC News, including writing and proofing.
- Generic Production
- Provide basic design, typesetting and proofing services.
- Support production of communications products and materials as required.
- Assist in product development on behalf of Functional Heads and support the Business Hub Manager.
- Support delivery of multimedia projects from concept to final delivery (e.g. community communications and portals, social media).
- Ensure adherence to government and industry good‑practice online guidelines across all communications.
- Use systems to evaluate and maximise prison online coverage, including monitoring external websites and reporting issues to the planning, research and evaluation manager.
- Maintain own professional knowledge and stay abreast of emerging trends.
- Promote HMPPS behaviours, including diversity, decency, safety and the reduction of re‑offending agendas.
- Build a cohesive communications platform by liaising with Functional Heads and central teams, keeping distribution lists up to date and ensuring consistent messaging across the establishment.
- Represent the establishment externally and support its brand development.
Behaviours
- Changing and Improving
- Communicating and Influencing
- Working Together
- Managing a Quality Service
- Making Effective Decisions
Technical Requirements
- Complete specific training in the administrative specialism upon taking up the post.
- When transferring to a Young Persons establishment, undertake an assessment to demonstrate suitability to work with young people.
Ability
- Deal effectively and assertively with staff at all levels.
- Use MS Word and MS Excel proficiently.
- Collate and analyse information.
Person Specification
- Behaviours: Communicating and Influencing, Working Together, Managing a Quality Service, Changing and Improving.
- All activities described above shall be performed with confidence in the medium of English. Where specified in Wales, Welsh may also be required.
- Basic knowledge of HMPPS policies and procedures and the ability to learn new systems quickly.
Benefits
- Salary of £33,275 per annum.
- HM Prison & Probation Service contribution to a Civil Service Defined Benefit Pension scheme.
- Access to learning and development programmes.
- Flexible working options to support work‑life balance.
- Inclusive culture encouraging diversity and equality.
- Annual leave, public holidays and season ticket advance.
- Additional employer contributions and benefits as per civil service terms and conditions.
Equal Employment Opportunity
- Open to UK nationals and nationals of the Republic of Ireland.
- Open to nationals of Commonwealth countries with the right to work in the UK.
- Open to nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and their settled or pre‑settled status family members.
- Open to individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for the EUSS on or before 31 December 2020.
- Open to Turkish nationals and certain family members with accrued civil service working rights.
Internal Communications Officer — Flexible Work & Growth in Hemel Hempstead employer: HM Prison and Probation Service
As an Internal Communications Officer at HMPPS, you will be part of a dynamic and inclusive work environment that prioritises employee growth and development. With flexible working options, a commitment to diversity, and access to comprehensive learning programmes, HMPPS stands out as an excellent employer dedicated to supporting its staff while fulfilling its mission to protect the public and reduce re-offending. Join us in making a meaningful impact within the community while enjoying a competitive salary and robust benefits package.
Contact Details:
HM Prison and Probation Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Communications Officer — Flexible Work & Growth in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at HMPPS on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by researching HMPPS’s recent projects and initiatives. We want to show that we’re not just interested in the role but also in how we can contribute to their mission of reducing re-offending.
✨Tip Number 3
Practice our communication skills! Since the role is all about internal communications, let’s rehearse how we’d present ideas clearly and confidently. Mock interviews with friends can help us nail this.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, we can keep an eye on any updates or new roles that pop up.
We think you need these skills to ace Internal Communications Officer — Flexible Work & Growth in Hemel Hempstead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that match the Internal Communications Officer role. Highlight your ability to manage content and communicate effectively, as these are key aspects of the job.
Showcase Your Communication Skills:Since this role is all about internal communications, don’t hold back on demonstrating your writing and editing prowess. Include examples of past work where you’ve successfully communicated messages or managed content across different platforms.
Be Detail-Oriented:Pay attention to the details in your application. Ensure there are no typos or formatting issues, as this reflects your ability to maintain quality in published content. Remember, we value consistency and professionalism!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us quickly and efficiently, and you’ll have access to all the latest updates about the role.
How to prepare for a job interview at HM Prison and Probation Service
✨Know Your Content
Familiarise yourself with the types of internal communications the organisation uses, like newsletters and intranet updates. Be ready to discuss how you would ensure content quality and consistency, as this role heavily relies on effective communication.
✨Showcase Your Collaboration Skills
This position requires working closely with various teams. Prepare examples of how you've successfully collaborated in the past, especially in managing projects or producing content. Highlight your ability to liaise with different functions to achieve common goals.
✨Demonstrate Your Technical Proficiency
Brush up on your skills with MS Word and Excel, as well as any content management systems you’ve used. Be prepared to discuss how you can quickly learn new systems, which is crucial for this role.
✨Emphasise Your Understanding of HMPPS Values
Make sure you understand the core values of HMPPS, such as diversity and reducing re-offending. Be ready to explain how you would promote these values through your communications and how they align with your personal beliefs.
