Business Administrator in Haverhill

Overview

Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area. The role is non‑operational and may involve contact with prisoners depending on the area of work. This position has no line‑management responsibilities.

Responsibilities

• Organise, produce and maintain accurate records for the area of work
• Act as the contact point for all communications to the team, prioritising and distributing messages to the appropriate person or department within the establishment
• Complete monitoring returns for the area of work
• Input requisitions into the finance database and process requisitions for the defined area of work
• Coordinate awareness sessions for the area of work
• Prepare paperwork for checking by the manager and conduct initial checks as required
• Correspond with relevant stakeholders and agencies to ensure information is adequately shared
• Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required
• Collate information relating to relevant Service Delivery Indicators (SDIs)
• Act as secretary to meetings as required, including organising agendas, taking and distributing minutes and action points

Essential Skills & Qualifications

• Completion of specific training in the relevant specialism upon appointment
• Ability to fulfil all spoken aspects of the role with confidence through the medium of English (or Welsh where specified for Welsh post)
• Strong organisational, communication and computer‑skills in Microsoft Office and relevant database systems
• Capability to prioritise tasks and work independently within agreed deadlines
• Professional behaviour consistent with Civil Service standards, including integrity, fairness and respect for diversity

Eligible Applicants (EEO Statement)

• UK nationals
• Nationals of the Republic of Ireland
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members with settled or pre‑settled status under the European Union Settlement Scheme (EUSS)
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members who have made a valid application for settled or pre‑settled status under the EUSS
• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, with accrued right to work in the Civil Service

Benefits

• Annual leave (pro‑rated for non‑standard work patterns, calculated in hours or days as appropriate)
• Bank, public and privilege holidays (9 days, 66 hours and 36 minutes added to annual leave)
• Option to work on some public and bank holidays subject to shift patterns and operational needs
• Pension provision through one of two Civil Service pension schemes, allowing flexibility in choice
• Hybrid working arrangements where business need allows (non‑contractual flexible working) within the UK only
• Season ticket advance after two months of service, subject to eligibility criteria for travel between home and place of work
• Childcare vouchers (subject to conditions across Civil Service migration)
• Development opportunities including training on Equality and Diversity, Suicide Prevention, Anti‑Bullying and other staff development programmes
• Work‑life balance initiatives encouraging flexible working when manager and establishment can accommodate