At a Glance
- Tasks: Support daily operations in a busy prison, from security to managing deliveries.
- Company: Join His Majesty’s Prison and Probation Service for an extraordinary career.
- Benefits: Competitive salary, generous leave, training opportunities, and a Civil Service pension.
- Other info: Flexible shifts with opportunities for career progression and development.
- Why this job: Make a real impact while gaining unique insights into prison operations.
- Qualifications: No formal qualifications needed; good communication and calmness under pressure are key.
The predicted salary is between 29432 - 41205 £ per year.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.
As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us:
- You’ll be given great training and opportunities for progression and development.
- In addition to your base pay, you will receive:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis).
- 9 days bank, public and privilege holidays.
- Access to a paid Level 2 apprenticeship in customer service.
- Access to the generous Civil Service pension scheme.
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme.
If this sounds like you, apply now.
Prison Support - HMP Stocken in Edith Weston employer: HM Prison and Probation Service
At His Majesty’s Prison and Probation Service, we pride ourselves on being an exceptional employer that values teamwork, personal development, and community impact. Working at HMP Stocken offers a unique opportunity to contribute to public safety while enjoying comprehensive training, generous annual leave, and a supportive work culture that encourages career progression within the prison service. With access to various employee benefits, including a Civil Service pension scheme and retail discounts, you will find a rewarding and meaningful career path in a dynamic environment.
Contact Details:
HM Prison and Probation Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Prison Support - HMP Stocken in Edith Weston
✨Tip Number 1
Get to know the prison environment! Familiarise yourself with HMP Stocken and its operations. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! Since being a good communicator is key, try role-playing scenarios with friends or family to boost your confidence in handling various situations.
✨Tip Number 3
Be ready for anything! The OSG role is varied, so think about how you can demonstrate your adaptability and problem-solving skills during interviews. Share examples from past experiences!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with it.
We think you need these skills to ace Prison Support - HMP Stocken in Edith Weston
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We’re looking for good communicators and team players, so give us examples that showcase these qualities!
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and to the point, focusing on the key aspects of your experience that relate to the role. Avoid jargon and make it easy for us to see why you’d be a great addition to our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can consider you for this extraordinary opportunity. We can’t wait to hear from you!
How to prepare for a job interview at HM Prison and Probation Service
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Operational Support Grade role. Familiarise yourself with tasks like security checks, managing deliveries, and supervising visitors. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
As a good communicator, you'll need to convey your ability to stay calm under pressure. Prepare examples from your past experiences where you've effectively communicated in challenging situations. This will highlight your suitability for the fast-paced environment of a prison.
✨Emphasise Teamwork
Being a great team player is crucial in this role. Think of specific instances where you've worked well in a team, especially in high-pressure situations. Share these stories during your interview to show that you can contribute positively to the supportive team dynamic.
✨Prepare for Shift Work Questions
Since the role involves various shifts, be ready to discuss your flexibility and willingness to work weekends and nights. Show that you understand the demands of the job and are committed to ensuring the prison runs smoothly at all times.
