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- Tasks: Deliver rehabilitation programmes to help offenders change their behaviour and reintegrate into society.
- Company: Ministry of Justice, dedicated to public safety and rehabilitation.
- Benefits: Starting salary of £26,475 plus London weighting, travel expenses, and professional development.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience with challenging behaviour and understanding of the criminal justice system.
- Other info: Evening work required; travel to various locations for programme delivery.
The predicted salary is between 26475 - 30475 £ per year.
As a programme facilitator for the Probation Service, you will deliver a range of rehabilitation interventions aimed at changing the attitudes, beliefs, and behaviour of offenders. You’ll be working with a full range of offence types and levels of risks (including those convicted of sexual and domestic abuse offences), as determined by sentences of the Courts and on the recommendation of Probation Practitioners.
The main objectives of this role are to reduce re-offending, protect the public, prevent future victims, and rehabilitate to help people build constructive and meaningful lives in the community, through the delivery of effective evidence-based Accredited Programmes and Structured Interventions.
As a programme facilitator, you’ll deliver group and one-to-one sessions, creating a safe and structured environment that meets different learning styles and needs. You’ll manage group dynamics, address challenging behaviour, and ensure sessions remain effective. You’ll also:
- Monitor progress, risk, and wellbeing throughout the intervention
- Keep accurate records and share insights with relevant teams
- Work closely with courts and criminal justice agencies to support sentence management
- Provide workshops and briefings to probation staff and external stakeholders
- Use pro-social modelling to reinforce positive behaviours
With regular feedback and professional development, you’ll have the support you need to grow in your role while making a real difference in people’s lives. The majority of our programmes are delivered in the evening and therefore evening work is essential in this role. You will also travel to different locations to your office base to deliver these programmes. Travel expenses can be claimed.
What we’re looking for:
- Experience of dealing with challenging behaviour, including from individuals who have experienced a range of social/personal difficulties, within a professional or personal setting.
- Experience of working collaboratively, maintaining effective team relationships.
- An awareness and some understanding of the criminal justice system, safeguarding principles, and types of sentences given to People on Probation.
- Experience of assessing and analysing information from different sources and situations to make decisions.
- An understanding of and commitment to promoting equality and valuing diversity.
- Experience of using a range of IT software applications such as Microsoft.
- Experience of implementing new learning to improve performance.
- Experience of planning and prioritising tasks effectively in response to changing demands.
Candidates will be required to become an accredited programme facilitator by:
- Undertaking and successfully passing Core Skills (1 week) to evidence their competence in delivering group work interventions (within 6 months).
- Undertaking and successfully passing Programme specific training for each programme and intervention the service delivers (1 week per programme).
Programme Facilitator (Probation Service Officer) in Chinatown employer: HM Prison and Probation Service
Contact Detail:
HM Prison and Probation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Facilitator (Probation Service Officer) in Chinatown
✨Tip Number 1
Network like a pro! Reach out to people in the probation and criminal justice field. Attend events, join relevant groups on social media, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for your interviews by practising common questions related to rehabilitation and managing challenging behaviour. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 3
Showcase your passion for making a difference! During interviews, share specific examples of how you've positively impacted others in challenging situations. This will demonstrate your commitment to the role and the values of the Probation Service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Programme Facilitator (Probation Service Officer) in Chinatown
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Programme Facilitator role. Highlight your experience with challenging behaviour and your understanding of the criminal justice system. We want to see how your skills align with what we’re looking for!
Showcase Relevant Experience: When detailing your past roles, focus on experiences that demonstrate your ability to work collaboratively and manage group dynamics. We love seeing examples of how you've successfully handled difficult situations or supported others in a professional setting.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, as this is key in delivering our programmes and engaging with participants.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at HM Prison and Probation Service
✨Know Your Stuff
Make sure you understand the role of a Programme Facilitator in the Probation Service. Familiarise yourself with rehabilitation interventions and the types of offenders you'll be working with. This knowledge will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Experience
Prepare examples from your past where you've dealt with challenging behaviour or worked collaboratively in a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will demonstrate your ability to handle the demands of the role effectively.
✨Emphasise Your Commitment to Diversity
The role requires an understanding of equality and diversity. Be ready to discuss how you've promoted these values in previous roles. Share specific instances where you've adapted your approach to meet different needs, showing that you can create a safe and inclusive environment for all participants.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Ask about the training process for becoming an accredited programme facilitator or how the team supports each other in challenging situations. This shows your enthusiasm for the role and your desire to grow within the organisation.
