At a Glance
- Tasks: Support the daily operations of a busy prison with varied responsibilities.
- Company: Join His Majesty’s Prison and Probation Service for a unique career.
- Benefits: Competitive salary, generous leave, training opportunities, and a Civil Service pension.
- Other info: Opportunities for career progression and a paid Level 2 apprenticeship available.
- Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
- Qualifications: No formal qualifications needed; good communication and teamwork skills are essential.
The predicted salary is between 29432 - 29432 £ per year.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
Driving duties are an essential part of the OSG role at HMP Isle of Wight and therefore candidates are required to hold a full, valid UK Driving Licence.
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.
As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.
The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us:
- You’ll be given great training and opportunities for progression and development.
- In addition to your base pay, you will receive:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis).
- 9 days bank, public and privilege holidays.
- Access to a paid Level 2 apprenticeship in customer service.
- Access to the generous Civil Service pension scheme.
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme.
If this sounds like you, apply now.
Locations
Prison Support - HMP Isle of Wight in Cheshire, Chester employer: HM Prison and Probation Service
At His Majesty’s Prison and Probation Service, we pride ourselves on being an exceptional employer that values teamwork, personal development, and community impact. Working at HMP Isle of Wight offers a unique opportunity to contribute to public safety while enjoying comprehensive benefits, including generous annual leave, a robust pension scheme, and access to professional training programmes. Our supportive work culture fosters growth and progression, making it an ideal place for those seeking a meaningful career in the public sector.
Contact Details:
HM Prison and Probation Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Prison Support - HMP Isle of Wight in Cheshire, Chester
✨Tip Number 1
Get to know the role inside out! Research what an Operational Support Grade does at HMP Isle of Wight. Understanding the day-to-day tasks will help you shine during interviews and show that you're genuinely interested in the position.
✨Tip Number 2
Network like a pro! Connect with current or former staff on LinkedIn or other platforms. They can provide insider tips and might even give you a heads-up about upcoming opportunities. Plus, it shows your commitment to the role!
✨Tip Number 3
Practice your communication skills! Since being a good communicator is key for this job, consider doing mock interviews with friends or family. This will help you stay calm under pressure and articulate your thoughts clearly when it counts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest updates and opportunities directly from us at StudySmarter.
We think you need these skills to ace Prison Support - HMP Isle of Wight in Cheshire, Chester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Prison Support role. We want to see how you can contribute to our team at HMP Isle of Wight!
Showcase Your Communication Skills:Since being a good communicator is key for this role, don’t forget to demonstrate your communication abilities in your written application. Use clear and concise language to show us you can keep calm under pressure.
Highlight Teamwork Experience:Being a great team player is essential for the OSG role. Share examples from your past experiences where you’ve worked effectively in a team setting. We love to see collaboration in action!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you started on this extraordinary journey!
How to prepare for a job interview at HM Prison and Probation Service
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Prison Support role at HMP Isle of Wight. Familiarise yourself with the daily tasks, such as security checks and managing deliveries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a key part of the team, being a good communicator is essential. Prepare examples of how you've effectively communicated in past roles or situations, especially under pressure. This will demonstrate your ability to keep calm and work well with others in a fast-paced environment.
✨Highlight Your Team Player Attitude
The OSG role requires strong teamwork. Think of specific instances where you've collaborated successfully with others. Share these stories during your interview to illustrate your ability to contribute positively to a supportive team dynamic.
✨Prepare for Practical Scenarios
Expect some situational questions that assess your judgement and common sense. Practice responding to scenarios related to security and safety in a prison environment. This will help you think on your feet and show that you can handle the responsibilities of the role.
