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- Tasks: Support the daily operations of a busy prison with varied responsibilities.
- Company: Join His Majesty’s Prison and Probation Service for a unique career.
- Benefits: Competitive salary, generous leave, training opportunities, and a Civil Service pension.
- Other info: Opportunities for career progression and a paid apprenticeship in customer service.
- Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
- Qualifications: No formal qualifications needed; good communication and teamwork skills are essential.
The predicted salary is between 29432 - 29432 £ per year.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV.
It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role. Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options.
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.
As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- Access to a paid Level 2 apprenticeship in customer service
- Access to the generous Civil Service pension scheme
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme
If this sounds like you, apply now.
Prison Support - HMP Full Sutton in Chelmsford employer: HM Prison and Probation Service
Contact Detail:
HM Prison and Probation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Support - HMP Full Sutton in Chelmsford
✨Tip Number 1
Get to know the prison environment! Familiarise yourself with HMP Full Sutton and its operations. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former staff on LinkedIn or other platforms. They can provide insider tips and might even give you a heads-up about upcoming opportunities.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios that could arise in a prison setting. Being able to demonstrate your calmness under pressure will set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Prison Support - HMP Full Sutton in Chelmsford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the role. Use keywords from the job description to show we’re on the same page!
Showcase Your Communication Skills: Since good communication is key for this role, don’t forget to demonstrate your ability to communicate clearly in your written application. A well-structured application speaks volumes about your skills!
Be Honest About Your Experience: You don’t need formal qualifications, but be upfront about any relevant experience you have. Whether it’s teamwork or handling pressure, let us know how you can contribute to our supportive team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at HM Prison and Probation Service
✨Know the Role Inside Out
Make sure you understand the specifics of the Prison Support role at HMP Full Sutton. Familiarise yourself with the daily tasks, such as security checks and managing deliveries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a key part of the team, being a good communicator is essential. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will demonstrate your ability to keep calm and work well with others.
✨Highlight Your Team Player Attitude
The role requires a great team player, so think of instances where you've collaborated successfully with others. Be ready to discuss how you contribute to a positive team environment and support your colleagues in achieving common goals.
✨Plan Your Journey
Since some prisons are in rural areas with limited transport, consider your travel options ahead of time. If you have a driving licence, mention it during the interview. Being punctual is crucial, so showing that you've thought about this will reflect your commitment to the role.