Prison Support - HMP Wayland in Basildon

Prison Support - HMP Wayland in Basildon

Basildon Full-Time 29432 - 29432 £ / year (est.) No home office possible
HM Prison and Probation Service

At a Glance

  • Tasks: Support the daily operations of a busy prison with varied responsibilities.
  • Company: Join His Majesty’s Prison and Probation Service for a unique career.
  • Benefits: Competitive salary, generous leave, training opportunities, and a Civil Service pension.
  • Other info: Opportunities for career progression and a paid apprenticeship in customer service.
  • Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
  • Qualifications: No formal qualifications needed; good communication and teamwork skills are essential.

The predicted salary is between 29432 - 29432 £ per year.

Prison Support Role HMP Wayland £29,432 His Majesty’s Prison and Probation Service.

As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV.

It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.

Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role. Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options.

You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.

As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.

The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.

What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive:

  • Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
  • 9 days bank, public and privilege holidays
  • Access to a paid Level 2 apprenticeship in customer service
  • Access to the generous Civil Service pension scheme
  • Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme

If this sounds like you, apply now.

Prison Support - HMP Wayland in Basildon employer: HM Prison and Probation Service

At His Majesty’s Prison and Probation Service, we pride ourselves on being an exceptional employer that values teamwork, communication, and personal growth. Working at HMP Wayland offers a unique opportunity to contribute to the safety and rehabilitation of individuals while enjoying comprehensive benefits such as generous annual leave, access to training programmes, and a supportive work culture that encourages career progression. Join us in making a meaningful impact in a dynamic environment where your contributions truly matter.
HM Prison and Probation Service

Contact Detail:

HM Prison and Probation Service Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Prison Support - HMP Wayland in Basildon

✨Tip Number 1

Get to know the prison environment! Familiarise yourself with HMP Wayland and its operations. This will not only help you in interviews but also show your genuine interest in the role.

✨Tip Number 2

Practice your communication skills. Since being a good communicator is key for this role, try role-playing scenarios with friends or family to boost your confidence.

✨Tip Number 3

Be ready for a variety of tasks! Brush up on your physical fitness and be prepared for both desk duties and active tasks. Show that you can handle the dynamic nature of the job.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing this extraordinary job.

We think you need these skills to ace Prison Support - HMP Wayland in Basildon

Communication Skills
Judgement
Common Sense
Teamwork
Calm Under Pressure
Physical Fitness
Attention to Detail
Adaptability
Time Management
Customer Service Skills

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what the role involves and how your skills fit in. This will help you tailor your application to show us why you're the perfect fit!

Highlight Relevant Experience: Even if you don’t have direct experience in a prison environment, think about any past roles where you've demonstrated good communication, teamwork, or problem-solving skills. We want to see how your background can contribute to our team!

Be Yourself: When writing your application, let your personality shine through! We’re looking for genuine individuals who can keep calm under pressure and work well with others. Don’t be afraid to show us who you are!

Apply Through Our Website: Once you’ve got everything ready, make sure to submit your application through our website. It’s the easiest way for us to receive your documents and get the ball rolling on your application process!

How to prepare for a job interview at HM Prison and Probation Service

✨Know the Role Inside Out

Make sure you thoroughly understand the Prison Support role at HMP Wayland. Familiarise yourself with the daily tasks, such as security checks and managing deliveries. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Communication Skills

As a key part of the team, being a good communicator is essential. Prepare examples of how you've effectively communicated in past roles or situations, especially under pressure. This will demonstrate your ability to keep calm and work well with others.

✨Highlight Your Team Player Attitude

The job requires a great team player, so think of instances where you've collaborated successfully with others. Be ready to discuss how you contribute to a positive team environment and support your colleagues in achieving common goals.

✨Plan Your Journey

Since some prisons are in rural areas with limited transport, consider your travel options ahead of time. If you have a driving licence and transport, mention this during the interview. It shows you're proactive and responsible about getting to work on time.

Prison Support - HMP Wayland in Basildon
HM Prison and Probation Service
Location: Basildon

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