At a Glance
- Tasks: Support the daily operations of a busy prison with varied responsibilities.
- Company: Join His Majesty’s Prison and Probation Service for a unique career.
- Benefits: Competitive salary, generous leave, training opportunities, and pension scheme.
- Other info: Opportunities for career progression and a paid apprenticeship available.
- Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
- Qualifications: No formal qualifications needed; good communication and teamwork skills are essential.
The predicted salary is between 29432 - 29432 € per year.
Prison Support Role HMP Wayland £29,432 His Majesty’s Prison and Probation Service.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV.
It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role. Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options.
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.
As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- Access to a paid Level 2 apprenticeship in customer service
- Access to the generous Civil Service pension scheme
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme
If this sounds like you, apply now.
Locations
Prison Support - HMP Wayland in Attleborough, Norfolk employer: HM Prison and Probation Service
At His Majesty’s Prison and Probation Service, we pride ourselves on being an exceptional employer that values the contributions of our Operational Support Grades at HMP Wayland. With a strong focus on employee development, we offer comprehensive training, opportunities for career progression, and a supportive work culture that fosters teamwork and resilience. Our generous benefits package, including annual leave, a Civil Service pension scheme, and various employee discounts, ensures that you are well taken care of while making a meaningful impact in the community.
Contact Detail:
HM Prison and Probation Service Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Prison Support - HMP Wayland in Attleborough, Norfolk
✨Tip Number 1
Get to know the prison environment! Familiarise yourself with HMP Wayland and its operations. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills. Since being a good communicator is key for this role, try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Be ready for a variety of tasks! Brush up on your physical fitness and be prepared for both desk duties and active tasks like lifting and walking around the prison grounds.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in and shows you’re serious about joining our team at HMP Wayland.
We think you need these skills to ace Prison Support - HMP Wayland in Attleborough, Norfolk
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what the role involves and how your skills fit in. This will help you tailor your application to show us why you're the perfect fit!
Highlight Relevant Experience:Even if you don’t have direct experience in a prison environment, think about any past roles where you've demonstrated good communication, teamwork, or the ability to stay calm under pressure. Share those stories with us in your application!
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Show us your enthusiasm for the role and why you’re excited about the opportunity to work with us.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your documents and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at HM Prison and Probation Service
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Prison Support role at HMP Wayland. Familiarise yourself with the daily tasks, such as security checks and managing deliveries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a good communicator, you'll need to demonstrate this during the interview. Practice clear and concise answers to common questions, and be ready to discuss how you've effectively communicated in past roles. Remember, keeping calm under pressure is key, so think of examples where you've done just that.
✨Highlight Teamwork Experience
This role requires being a great team player, so come prepared with examples of how you've worked well in a team. Discuss any experiences where collaboration was essential to achieving a goal, especially in fast-paced or challenging environments. This will show that you can contribute positively to the team dynamic.
✨Plan Your Journey
Since the job location may have limited transport options, plan your route to ensure you arrive on time. If you have your own transport, mention this during the interview as it shows your commitment to punctuality. Being reliable is crucial in this role, so demonstrating that you’ve thought about logistics will impress your interviewers.
