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- Tasks: Support the daily operations of a busy prison with varied responsibilities.
- Company: Join His Majesty's Prison and Probation Service for an extraordinary career.
- Benefits: Competitive salary, generous leave, training opportunities, and pension scheme.
- Other info: Flexible shifts with potential for career progression within the prison service.
- Why this job: Make a real impact while gaining valuable experience in a unique environment.
- Qualifications: No formal qualifications needed; good communication and teamwork skills are essential.
The predicted salary is between 29432 - 29432 £ per year.
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
HMP Wayland £29,432 His Majesty's Prison and Probation Service. An extraordinary job. Done by someone like you.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It's a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role (unless specified*). Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options.
Someone like you – You don't need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.
An extraordinary job – In this unique career, you'll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us: You'll be given great training and opportunities for progression and development. In addition to your base pay, you will receive:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years' service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- Access to a paid Level 2 apprenticeship in customer service
- Access to the generous Civil Service pension scheme
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme
If this sounds like you, apply now.
Locations
Prison Support Role (Hiring Immediately) in Ashill, Norfolk employer: HM Prison and Probation Service
Contact Detail:
HM Prison and Probation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Support Role (Hiring Immediately) in Ashill, Norfolk
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the daily tasks and responsibilities of an Operational Support Grade. This way, when you get that interview, you can show off your knowledge and enthusiasm for the job.
✨Tip Number 2
Network like a pro! Reach out to current or former employees in similar roles. They can give you insider tips on what to expect and how to stand out during the hiring process.
✨Tip Number 3
Practice your communication skills! Since being a good communicator is key for this role, try role-playing common interview questions with a friend. This will help you stay calm and articulate your thoughts clearly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to landing that extraordinary job with us!
We think you need these skills to ace Prison Support Role (Hiring Immediately) in Ashill, Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Prison Support Role. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Showcase Your Communication Skills: Since good communication is key in this role, include examples in your application that demonstrate how you’ve effectively communicated in past jobs or situations. We want to see that you can keep calm under pressure!
Be Honest About Your Transport Options: Consider your travel options carefully and be upfront about them in your application. If you have a driving licence and transport, mention it! It shows us you’re thinking ahead about getting to work on time.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at HM Prison and Probation Service
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Prison Support Role. Familiarise yourself with tasks like security checks, managing deliveries, and supervising visitors. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
As a good communicator, you'll need to convey your ability to stay calm under pressure. Prepare examples from your past experiences where you've successfully communicated in challenging situations. This will highlight your suitability for the fast-paced environment of a prison.
✨Demonstrate Team Spirit
Being a great team player is crucial in this role. Think of instances where you've worked effectively within a team, especially in high-pressure scenarios. Sharing these experiences will show that you can contribute positively to the supportive team dynamic.
✨Plan Your Journey
Since some prisons are in rural areas with limited transport, think about how you'll get to work on time. If you have your own transport, mention it during the interview. If not, be honest about your transport options and how you plan to manage your shifts.