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- Tasks: Support prison operations through gate duties, monitoring, and prisoner supervision.
- Company: Join the Civil Service and contribute to a vital public service.
- Benefits: Flexible work-life balance, pension options, and training opportunities.
- Why this job: Make a difference in a unique environment while developing valuable skills.
- Qualifications: No formal qualifications needed; just good judgement and teamwork.
- Other info: Diverse workplace with employee support networks and career growth potential.
The predicted salary is between 24000 - 36000 £ per year.
Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role (unless specified). Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options.
Accommodation is not provided. Life as an OSG Your job can include: Gate duties – ensuring the secure entry and exit of staff, visitors, vehicles, carrying out searches of staff, prisoners, visitors and vehicles, walking around the prison site to escort vehicles and contractors, issuing and collecting staff keys and radios, walking around the prison site patrolling and searching perimeter fence areas.
Control room – operating the prison radio system, monitoring CCTV, ensuring all suspicious activities are reported. Visits – welcoming visitors on their arrival, escorting them if needed.
Correspondence – monitoring and logging mail coming into the prison, reporting any contraband items, preserving evidence where needed. Night duties – ensuring cell doors are locked and all prisoners are safely accounted for. Reception – photographing prisoners, processing prisoners\’ property and parcels coming into the prison.
Prisoner supervision – sometimes supervising prisoners, exchanging clothing and property, helping prison officers escort prisoners around the prison. Food delivery – walking around the prison delivering and collecting food trollies, or sometimes using an electric tug vehicle.
Driving duties – collecting mail from the local sorting office, which may involve lifting heavy sacks. Phone calls – monitoring the prison\’s Personal Identification Number (PIN) phone system, maintaining the log of PIN phone requests from prisoners, completing relevant records.
Procedures and protocol – understanding and conforming to national and local policies, responding appropriately to incidents and emergencies. You do not need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all teamwork.
The jobholder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh. Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\’s recruitment principles.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
Benefits
Annual Leave: The holiday year runs from 1 March. If you work a non-standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment.
Pension: The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.
Work Life Balance: HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so.
- Season Ticket Advance: After two months\’ service, you will be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work.
- Childcare Vouchers: For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers.
- Networks: The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management.
- Training: HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes.
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10435 - Operational Support Grade - HMP Ranby (Prison Support Role) employer: HM Prison and Probation Service
Contact Detail:
HM Prison and Probation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 10435 - Operational Support Grade - HMP Ranby (Prison Support Role)
✨Tip Number 1
First things first, do your homework on the prison environment. Understanding the unique challenges and responsibilities of the Operational Support Grade role will help you stand out in interviews. We want to see that you’re genuinely interested in keeping the place running smoothly!
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or other platforms. They can give you insider tips about the role and the application process. Plus, it shows us that you’re proactive and keen to learn more about the job.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to teamwork, responsibility, and handling challenging situations. We love candidates who can demonstrate good judgement and common sense, so think of examples from your past experiences.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have additional resources and tips available there to help you along the way.
We think you need these skills to ace 10435 - Operational Support Grade - HMP Ranby (Prison Support Role)
Some tips for your application 🫡
Know the Role: Before you start your application, make sure you really understand what being an Operational Support Grade (OSG) involves. Read through the job description carefully and think about how your skills and experiences align with the duties listed.
Tailor Your Application: When writing your application, don’t just send a generic one. Tailor it to highlight your relevant experience and skills that match the specific requirements of the OSG role. We want to see how you can contribute to keeping the prison running smoothly!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Make sure to apply through our official website. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and the application process right there!
How to prepare for a job interview at HM Prison and Probation Service
✨Know the Role Inside Out
Make sure you understand the key responsibilities of an Operational Support Grade. Familiarise yourself with tasks like gate duties, monitoring CCTV, and prisoner supervision. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Transport Considerations
Since some prison locations are rural, think about your transport options before the interview. If you have a driving licence and your own vehicle, mention this during the interview. It shows you're proactive and can manage your commute effectively, which is crucial for fixed shift times.
✨Demonstrate Teamwork Skills
Teamwork is essential in this role, so be ready to share examples of how you've worked well with others in the past. Think of situations where you’ve collaborated to solve problems or supported colleagues, as this will highlight your ability to contribute positively to the prison environment.
✨Understand the Importance of Procedures
Familiarise yourself with the national and local policies relevant to the role. Be prepared to discuss why following procedures is vital in a prison setting. This shows that you take safety and security seriously, which is key for any position within the Civil Service.
