Lead Product Manager in Swansea

An exciting opportunity has arisen at HM Land Registry (HMLR) for a Lead Product Manager. If you have experience of product management within a large digital, agile organisation and are skilled in developing and delivering user‑centred services, we would love to hear from you.

You will help lead the effectiveness of the product practice, creating the strategy and long‑term vision for the products you lead on and supporting Senior Product Managers to deliver high quality products and services that align with HMLR’s product vision. Using your strategic oversight, you will work alongside the product practice senior team to ensure there is sufficient capability and capacity to meet the current change portfolio, culture and HMLR’s Strategy 2025+.

• Influence National Digital Transformation: Play a pivotal role in shaping the digital future of land and property services in the UK. You'll help lead a high‑impact product practice that directly supports innovation, modernisation, and improved service delivery across HMLR.
• Build and Lead a Thriving Product Community: Drive the growth of HMLR’s product management capability. You'll mentor teams, shape professional standards, and contribute to a vibrant, supportive community of practice that influences the way products are developed and delivered.
• Strategic Leadership with Visible Impact: Gain strategic oversight across a diverse product portfolio, ensuring alignment with HMLR’s long‑term vision. Your decisions will influence critical national services and unlock real value for users and stakeholders alike.
• Champion the Voice of the Customer: Embed user needs at the heart of every product decision. You’ll ensure that customer insight drives design, delivery, and continuous improvement, creating services that are truly user‑centric and deliver measurable public value.

The ideal candidate will be confident in a range of product management and ownership approaches, setting strategy, managing resources at programme level and leading change in complex environments. You will have a proven ability to build, lead and grow product practice and capability, coaching others and sharing expertise as a high‑performing product manager.

With a strong track record of successful service design, from concept through to implementation, you will ensure user needs are met, and products are effectively integrated and adopted. Proficient in developing business cases based on user needs, you can articulate measurable benefits and track delivery against strategic outcomes. Experience of working across organisational boundaries, engaging with a wide range of stakeholders to build credibility, influence and alignment is essential.

Where an individual taking up the responsibility will be based in Swansea Office, the ability to speak Welsh is desirable.

HMLR believes that a blended approach to where you work that enables some time working from home, as well as in the office may give you an improved experience and has clear business benefits. We expect everyone to spend at least 60% of their working time in the office. Beyond this expectation, there is no one size fits all approach (and we can spend up to 100% working in the office if we prefer).

For more information about the role, please see the candidate pack.

Behaviours: We’ll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Communicating and Influencing
• Changing and Improving
• Managing a Quality Service

Things you need to know: Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience. Please cut and paste an anonymous CV into the online application form when prompted and include your qualifications and career history. The personal statement section (in no more than 1,000 words) must be used to provide details of how you meet the essential experience criteria listed below:

• Extensive experience of product management within a large digital, agile organisation, with the ability to apply functional expertise at all points of the product lifecycle (lead criteria).
• Experienced in a range of product management and ownership approaches, including setting strategy, managing resources at programme level, and leading change in complex environments.
• Proven ability to build, lead and grow product practice and capability, including coaching others and sharing expertise as a high‑performing product manager.
• Skilled in developing and delivering user‑centred services, with an in-depth understanding of complex digital user needs, including the importance of assisted digital and accessibility.

In the event of a high volume of applications, we reserve the right to assess against the lead essential experience criteria listed above first. Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 23:55pm on the advertised date. The sift will take place shortly after the closing date. If successful at the shortlisting stage, you will be invited to attend a blended interview which will include a pre‑prepared presentation. Interviews will be held face‑to‑face in the Coventry Office week commencing 16 February.

The blended interview will assess the experience and behaviours listed in the candidate pack, as well as the strengths associated with the role. We want to hear your first, unrehearsed, natural response to the strength questions, and so we don’t advertise which strengths are being tested. The best way to prepare for strengths questions is to reflect on what you identify as your own personal strengths, and your preferred ways of working.

Candidates can refer to notes within their interview, but they should be used as a prompt only. HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage may be invited to attend an interview.

If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration, they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.

You can find more information on how we use your personal data on our website.

Contact point for applicants: Job contact: Name: Andy Roddy