Supplier and Contract Manager

We have two exciting opportunities to join us on a permanent basis, as a Senior IT Supplier and Contract Manager. You will be responsible for leading and developing a team of contract managers. You will own and deliver HMLR's objectives through its contractual relationships with either "Business as Usual" partnerships or transformation partners, driving maximum performance and efficiency from our ICT supplier agreements.

You will ensure that the people in your teams have the appropriate skills and capability to be effective in their role as well as access to learning and development to help them progress professionally. This role is part of the leadership team in HM Land Registry's (HMLR) Technology and Transformation (T&T) Directorate, responsible for our strategic relationships with some of the IT industry's largest suppliers and includes management of our portfolio of IT contracts within the Government Commercial Function's professional framework, providing assurance and driving the best outcomes for the organisation.

The postholder will:

• Be a key member of the leadership team in the IT Supplier and Contract Management Practice, setting the agenda and delivering on it, creating a working environment where all staff feel clear on the vision and objectives, comfortable that they can contribute to shaping how they can be achieved, whether that is proposing ideas or constructively challenging what has been proposed.
• Be responsible for all matters relating to a portfolio of important IT contracts, ensuring their performance meets organisational requirements and comply with policies.
• Build strong effective relationships with our existing strategic suppliers through the entire contract lifecycle and lead engagements with wider functions, to develop value-led joint strategic account plans, product and service roadmaps that drive maximum value from supplier relationships.
• Build cordial relationships with prospective vendors and the wider IT supplier market to enhance the organisation's market intelligence, particularly building awareness and tracking of emerging technologies and market trends.
• Lead a team of contract managers, creating an inclusive working environment based on Agile principles where all opinions and challenges are heard, people feel seen and empowered.
• Actively promote a service improvement culture, building and maintaining effective working relationships with senior stakeholders, suppliers and colleagues.

HMLR is in the midst of an ambitious digital transformation, transforming the way we work and building our services and architecture to become the world's leading land registry for speed, simplicity and an open approach to data. These changes have the potential to have a huge impact on people who live in England and Wales and the property market.

To be successful in this role you will have a background of providing thought leadership to Supplier and Contract Management in a technology environment. You will be comfortable leading transformational activity to change operational ways of working, and / or influencing cultural change.

What we’re looking for:

• Commercial and risk management expertise, acting as a role model and point of reference in managing delivery and issue resolution with suppliers.
• Experience leading teams to deliver services to agreed service levels to meet business outcomes.
• Effective communication with senior leaders and suppliers, building relationships to influence strategies and achieve desired outcomes.

Please note, travel to external supplier sites and other Government Departments may be necessary depending on the piece of work.

Behaviours we’ll assess you against during the selection process:

• Leadership
• Managing a Quality Service
• Communicating and Influencing
• Making Effective Decisions

Technical skills we’ll assess you against during the selection process:

• Thought leadership in Supplier and Contract Management in technology, leading transformational activity to change operational ways of working, and / or influencing cultural change.
• Accredited to Government Commercial College Contract Management Practitioner level. (If not held, must be willing to embark on the programme and commit to completing within 12 months of enrolment)

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills. To apply, please complete the online application form when prompted. You will then be asked to confirm you hold the relevant qualification which is listed under the Essential Technical Criteria in the attached Candidate Pack.

The statement of suitability section (in no more than 750 words) must be used to provide examples of how you meet the essential experience criteria listed below:

• Commercial and risk management expertise, acting as a role model and point of reference in managing delivery and issue resolution with suppliers.
• Leading teams to deliver services to agreed service levels to meet business outcomes.
• Effective communication with senior leaders and suppliers to influence strategies and achieve desired outcomes.

In the event of a high volume of applications, we reserve the right to assess against the following leading experience criteria:

• Commercial and risk management expertise, acting as a role model and point of reference in managing delivery and issue resolution with suppliers.

The sift will take place shortly after the closing date. If successful at the shortlisting stage, you will be invited to attend a blended interview and deliver a pre-prepared presentation. The video interviews will be conducted via Microsoft Teams and further details will be provided at invitation stage.