Senior IT Service Manager - Enterprise Service Transformation
Senior IT Service Manager - Enterprise Service Transformation

Senior IT Service Manager - Enterprise Service Transformation

Full-Time 55000 - 65000 £ / year (est.) No home office possible
HM Land Registry

At a Glance

  • Tasks: Lead a talented team to enhance service management and drive strategic improvements.
  • Company: HM Land Registry, committed to service excellence and inclusivity.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on innovation and collaboration.
  • Why this job: Make a real impact in an Agile environment while developing your leadership skills.
  • Qualifications: ITIL V4 Foundation certification and experience in service management frameworks.

The predicted salary is between 55000 - 65000 £ per year.

HM Land Registry is seeking a Senior IT Service Manager to lead an experienced team focused on service management excellence. This role involves developing team talent, overseeing governance and service improvement initiatives, and maintaining strong relationships with stakeholders.

Ideal candidates will hold an ITIL V4 Foundation certification and demonstrate substantial experience in service management frameworks. The position champions an inclusive, Agile workplace culture and offers the opportunity to influence and drive strategic changes.

Senior IT Service Manager - Enterprise Service Transformation employer: HM Land Registry

HM Land Registry is an exceptional employer that prioritises service management excellence within a collaborative and inclusive Agile workplace culture. Employees benefit from ongoing professional development opportunities, a strong focus on team talent growth, and the chance to make a meaningful impact on strategic initiatives. Located in a dynamic environment, this role offers a unique opportunity to engage with diverse stakeholders while driving service improvement.
HM Land Registry

Contact Detail:

HM Land Registry Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior IT Service Manager - Enterprise Service Transformation

✨Tip Number 1

Network like a pro! Reach out to current or former employees at HM Land Registry on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by researching the company culture and values. We want to show that we’re not just a fit for the role, but also for the team. Tailor our answers to reflect their Agile workplace vibe!

✨Tip Number 3

Showcase our leadership skills! Think of examples where we’ve developed team talent or driven service improvements. We need to highlight how we can bring that experience to the Senior IT Service Manager role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the HM Land Registry team.

We think you need these skills to ace Senior IT Service Manager - Enterprise Service Transformation

ITIL V4 Foundation certification
Service Management
Governance
Service Improvement
Stakeholder Management
Team Development
Agile Methodologies
Strategic Change Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior IT Service Manager role. Highlight your ITIL V4 Foundation certification and any relevant service management frameworks you've worked with.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've led teams and improved service management in previous roles, and don’t forget to mention your passion for fostering an inclusive workplace culture.

Showcase Your Stakeholder Management Skills: In both your CV and cover letter, emphasise your ability to build strong relationships with stakeholders. We want to see how you've successfully navigated governance and service improvement initiatives in the past.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to drive strategic changes at HM Land Registry.

How to prepare for a job interview at HM Land Registry

✨Know Your ITIL Inside Out

Make sure you’re well-versed in ITIL V4 principles. Brush up on how these frameworks can be applied to service management excellence, as this will likely come up in your interview. Be ready to discuss specific examples of how you've implemented these practices in previous roles.

✨Showcase Your Leadership Skills

As a Senior IT Service Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare to share stories about how you've nurtured talent and improved team performance. Highlight any successful governance or service improvement initiatives you've spearheaded.

✨Build Relationships with Stakeholders

This role emphasises maintaining strong relationships with stakeholders. Think of instances where you've successfully collaborated with different teams or departments. Be prepared to discuss how you’ve managed expectations and communicated effectively to drive service improvements.

✨Embrace the Agile Mindset

Since the position champions an Agile workplace culture, it’s crucial to show your understanding of Agile methodologies. Prepare to discuss how you've applied Agile principles in your previous roles and how they can benefit service transformation initiatives at HM Land Registry.

Senior IT Service Manager - Enterprise Service Transformation
HM Land Registry

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