Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Conduct user research to shape digital services that truly meet user needs.
- Company: Join HM Land Registry, safeguarding vital assets and enhancing public services.
- Benefits: Competitive salary, flexible working, and professional development opportunities.
- Why this job: Make a real impact on national services while championing user-centred design.
- Qualifications: Experience in user research methods and strong analytical skills required.
- Other info: Work in a dynamic environment with opportunities for career growth.
The predicted salary is between 34800 - 59300 £ per year.
HM Land Registry safeguards the Land Registers of England and Wales, an asset valued at over £8 trillion. But behind that number are people. Citizens, professionals, businesses and public servants who rely on digital services that need to work clearly, accessibly and fairly. User research sits at the heart of that responsibility.
We’re partnering with HM Land Registry to recruit User Researchers at EO, HEO and SEO level, helping shape national digital services that are grounded in real user needs and evidence, not assumptions.
These roles sit within HMLR’s Digital, Data and Technology Directorate, working in multidisciplinary teams across design, technology and policy. As a User Researcher, you’ll help ensure services are designed around the people who use them. You’ll bring insight, structure and challenge, influencing decisions at the right level depending on grade. This is a role for people who value impact over theatre, and who understand that good research improves outcomes, reduces risk and makes services usable for everyone.
What you’ll be doing
- EO – Junior User Researcher
Support and deliver user research using methods such as usability testing, interviews and surveys
Assist with participant recruitment and research operations
Communicate findings clearly and accessibly to delivery teams
Support inclusive research involving users with diverse needs and abilities - HEO – User Researcher
Lead research for smaller services or components of larger programmes
Design and deliver research plans using appropriate methodologies
Analyse and synthesise findings into actionable insights
Build trusted relationships with stakeholders and advocate for user-centred design
Mentor junior researchers and contribute to research standards - SEO – Senior User Researcher
Shape research strategy for complex services and programmes
Lead research planning and delivery aligned to organisational priorities
Influence senior decision-making and challenge assumptions with evidence
Translate research findings into strategic insight for service and policy design
Line-manage and develop researchers, championing inclusive and high-quality research
What we’re looking for
These roles suit people who understand that research is a decision-making discipline, not a checkbox. You’ll bring:
- Experience applying user research methods appropriately and proportionately
- Strong analytical and communication skills
- Confidence working in multidisciplinary, delivery-focused environments
- A commitment to inclusive, accessible research
- Experience in government or public services is useful but not essential. We welcome candidates from consultancy, regulated industries, large-scale digital environments or organisations delivering complex services at scale.
Locations, grades and package
Grades: EO | HEO | SEO
Salary: £34,800 – £59,300 (depending on grade)
Contract: Permanent
Locations: Birkenhead, Coventry, Croydon, Durham, Fylde, Gloucester, Hull, Leicester, Nottingham, Peterborough, Plymouth, Swansea, Telford, Weymouth
Roles available: 8
Closing date: Monday 8 February, 23:55
Why HM Land Registry?
This is an opportunity to work at national scale, on long-term services that matter. You’ll be supported to develop professionally, work flexibly, and contribute to a public institution where user-centred design genuinely shapes outcomes, not just language.
If you have strong User Research skills and are looking for your next adventure, apply today or contact Keesha@inspirepeople.net for more information.
User Researcher in Plymouth employer: HM Land Registry
Contact Detail:
HM Land Registry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups or webinars, and connect with fellow User Researchers on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your user research projects, methodologies, and outcomes. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to user research. Think about how you can demonstrate your analytical skills and commitment to inclusive research during the conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our mission at HM Land Registry.
We think you need these skills to ace User Researcher in Plymouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the User Researcher role. Highlight your user research methods and how they’ve made a difference in past projects.
Showcase Your Communication Skills: Since clear communication is key, use your application to demonstrate how you can convey complex findings in an accessible way. Share examples of how you've communicated insights to diverse teams or stakeholders.
Emphasise Inclusivity: Given the focus on inclusive research, be sure to mention any experience you have working with diverse user groups. Show us how you’ve championed accessibility in your research practices.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at HM Land Registry
✨Know Your User Research Methods
Make sure you’re well-versed in various user research methods like usability testing, interviews, and surveys. Be ready to discuss how you've applied these methods in past projects and the impact they had on the outcomes.
✨Communicate Clearly and Accessibly
Since you'll be communicating findings to delivery teams, practice articulating your insights in a clear and concise manner. Use examples from your experience to demonstrate how your research influenced decisions and improved user experiences.
✨Show Your Commitment to Inclusivity
Highlight your experience with inclusive research practices. Be prepared to discuss how you’ve engaged with diverse user groups and ensured that your research is accessible to everyone, as this aligns with the values of HM Land Registry.
✨Build Relationships and Advocate for Users
Demonstrate your ability to build trusted relationships with stakeholders. Share examples of how you’ve advocated for user-centred design in previous roles, and how you can influence decision-making at different levels within an organisation.
