Infrastructure Engineer - Security in Plymouth

Overview

Closing Date: Sunday 8th February 2026 at 11:55pm

EO Position Salary - £34,800 to £38,000

SEO Position Salary - £48,400 to £59,300

This salary includes the Government Digital and Data pay Supplement which is payable from January 2026. Details in the candidate pack.

The IT Operations Practice is responsible for the performance and delivery of all technical infrastructure that supports HMLR services. Our specialist teams monitor, operate, and enhance a wide range of technical solutions used across the organisation.

Within this practice, our Security function plays a vital role in protecting our systems and maintaining trust in our services. From identity management and secure access controls to threat monitoring and incident response, the team helps ensure our infrastructure remains robust, resilient, and compliant. Collaboration, knowledge‑sharing, and continuous improvement are at the heart of how we work, and you’ll be part of a supportive community committed to delivering excellent services.

Core Responsibilities (Both Grades)

• Provide technical support for IT infrastructure and platforms as part of the wider engineering community.
• Support live services by resolving incidents or escalating where necessary, contributing to ongoing service improvements.
• Plan, develop, and maintain security controls, systems, and processes.
• Work collaboratively with colleagues, partners, and suppliers to deliver secure, reliable solutions.
• Produce and maintain technical documentation and share knowledge across the team.
• Build and design systems using modern development standards and support their integration across our infrastructure.
• Maintain and enhance security-related software and procedures, including disaster recovery processes.

At EO level, you will:

• Assist with planning and managing technical changes within your area of expertise.
• Carry out routine security administration tasks, such as managing RACF, Active Directory, user profiles, and access permissions.
• Provide advice and guidance to colleagues on day‑to‑day security matters.
• Maintain security tools, perform system upgrades, and monitor day‑to‑day security operations.
• Help build capability within the IT Operations Practice by sharing expertise and supporting learning.

At SEO level, you will:

• Provide clear, practical advice on complex security topics to colleagues and stakeholders.
• Design and implement new security controls aligned with best practice and organisational needs.
• Act as an expert escalation point for complex technical issues, supporting both operational incidents and strategic projects.
• Develop tools and automation to help mitigate vulnerabilities and improve efficiency.
• Create and execute robust test plans to ensure quality and reliability of new solutions.
• Provide security assurance at key project stages and guide operational teams on security best practices.
• Promote an inclusive team culture, role‑modelling collaborative and respectful behaviours.

Person specification

To be successful in this role, you will need to demonstrate the following throughout the recruitment process.

EO Grade:

Essential Technical Skills and Qualifications:

• Is undertaking a recognised degree at a university or other further education college or holds a qualification in Information Technology or a related area (Degree Level or equivalent) or experience in an IT field.
• Knowledge of at least three of a range of security technologies such as: SIEM, Defender, Sentinel, EDR-XDR, Certificate authorities, AD, Mainframe security, Nessus, DDoS, WAF, LDAP, HSMs, PAM, ID, AWS IAM, or other similar technology.
• Experience in the installation and management of either Windows, Linux or Mainframe systems.
• Effective communication skills, including ability to interact and build working relations with engineers and other stakeholders.
• Technical information gathering, analysis and problem solving.
• Experience in the operation of security controls.

Behaviours:

• Communicating and Influencing
• Working Together
• Delivering at Pace

SEO Grade:

Essential Technical Skills and Qualifications:

• Holds a qualification in Information Technology or a related area (Degree level or equivalent) or significant experience in an IT field.
• Advanced skills in at least three of a range of security technologies such as: SIEM, Defender, Sentinel, EDR-XDR, Certificate authorities, AD, Mainframe security, Nessus, DDoS, WAF, LDAP, HSMs, PAM, ID, AWS IAM, or other similar technology.
• Extensive knowledge in the installation and management of either Windows, Linux or Mainframe systems.
• Extensive knowledge in the operation of security controls in cloud services such as AWS or Azure.
• Experience of technical information gathering, analysis and problem solving.
• Ability to manage technical risk and lead on implementing appropriate mitigations.
• Advanced experience in designing and documenting security systems and controls.
• Using formal processes to apply best practice.
• Well-developed interpersonal skills and the ability to work effectively as part of a team.
• Strong leadership demonstrated through coaching or mentoring.
• Ability to establish strong working relationships with both HMLR technical staff and suppliers/other government department’s teams.

Behaviours:

• Making Effective Decisions
• Leadership
• Communicating and Influencing
• Managing a Quality Service

Additional Information:

• Occasional travel to other HMLR offices, supplier sites, and government departments (may include overnight stays).
• Some planned out-of-hours work for IT changes and maintenance.
• Flexible working hours agreement applies.
• Participation in a permanent on-call rota may be required.
• This role is subject to Security Clearance and background checks.
• Where an individual taking up the responsibility will be based in Swansea Office, the ability to speak Welsh is desirable, however this will not be assessed during the process.

We are working with our recruitment partner platform (Gaia) for this campaign. Submit your CV on Gaia's website using the link below - Please select the level of role that you want to apply for. Our team will assess your CV and answers to the screening questions then compile a longlist of applications to sift. Please make sure your CV outlines how you meet the Essential Technical Skills listed below for each grade.

Contact point for applicants

Job contact:

Name: HR Resourcing Team