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- Tasks: Join our team to keep our beautiful hotel sparkling clean and welcoming for guests.
- Company: Heacham Manor Hotel, a stunning Grade II-listed country house on the Norfolk coast.
- Benefits: Flexible hours, friendly team, and a chance to work in a historic setting.
- Other info: Perfect for students looking for part-time work with a flexible schedule.
- Why this job: Be part of a dedicated team and make a real difference in guest experiences.
- Qualifications: Previous cleaning experience is a plus, but enthusiasm and teamwork are key!
The predicted salary is between 12 - 15 £ per hour.
Heacham Manor Hotel is a beautifully restored, Grade II‑listed country house hotel located on the stunning North West Norfolk coast. Originally built in 1582, the hotel blends rich history with modern comfort, offering guests a relaxing and memorable retreat. With 52 bedrooms ranging from cosy cottage rooms to luxurious suites, Heacham Manor provides something for every type of visitor.
Reporting to: Head of Housekeeping
Job Purpose: The postholder will be part of the Housekeeping team. As a Housekeeper, you are an essential part of our team, and you will be responsible for consistently maintaining the cleanliness of all guest rooms, family suites and public areas to the excellent company standards. The key focus being maintaining excellent customer service and care whilst managing health and safety within the workplace. You will support the Company’s mission and objectives through compliance to Policies and Procedures.
Key Responsibilities:
- Cleaning Hotel Rooms and Cottages (dusting, vacuuming, polishing etc).
- Cleaning Bathrooms which include showers, baths, wash basins, tiles, and toilets.
- Cleaning Kitchens which include worktops, basin, and other kitchen equipment.
- Sweeping public and outside areas such as hallways, patios etc.
- Assisting in maintaining a cleaning inventory.
- Reporting all technical and quality faults to Supervisors/Management.
- Assist with Customer queries, liaise with Reception.
- Keen eye for detail to complete tasks, and the ability to meet the Hotel standards for quality, cleanliness, and consistency.
- Maintaining the public areas with cleaning duties including:
- Mopping and vacuuming of floors
- Dusting
- General cleaning of facilities including Toilets and Changing rooms
- Other cleaning & Housekeeping duties as required by manager.
Key Relationships:
- Housekeeping Supervisor
- Head of Housekeeping
Education, Training & Experience:
- Previous professional cleaning experience (Desirable)
- COSHH Awareness (training will be given)
- Teamwork skills and the ability to act as the public face of the business
Disposition & requirements:
- Full valid Driving Licence for UK (Desirable)
- Flexible Schedule, for Working hours
- Maintain a professional standard of work attire
- Polite and well-mannered with good communication skills
- Ability to meet outlined expectations and standards within their role
- Organised & Reliable
- Enthusiastic and Energetic Team Player
- Good Timekeeping skills
- Able to work efficiently and effectively with strong work ethic
- Excellent Customer Service
Hours: 16 hours per week
Housekeeper in England employer: HM Housekeeping
Contact Detail:
HM Housekeeping Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper in England
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around Heacham Manor or check out their website. Familiarising yourself with the place shows genuine interest and helps you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Think about common housekeeping scenarios and how you'd handle them. This way, when they ask about your experience, you can share specific examples that highlight your skills and attention to detail.
✨Tip Number 3
Dress the part! Even if it’s just an interview, showing up in smart attire reflects your professionalism and respect for the role. Plus, it sets a positive tone right from the start!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Housekeeper in England
Some tips for your application 🫡
Show Your Attention to Detail: As a Housekeeper, attention to detail is key! Make sure your application highlights any experience you have with cleaning and maintaining high standards. We want to see that you can keep things spotless!
Be Personable: Since you'll be interacting with guests and the team, let your personality shine through in your application. A friendly tone can go a long way in showing us you're the right fit for our team at Heacham Manor.
Follow Instructions Carefully: When applying, make sure to follow our application guidelines closely. This shows us that you can follow procedures, which is super important in housekeeping. We love it when candidates pay attention to the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at HM Housekeeping
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Housekeeper at Heacham Manor Hotel. Familiarise yourself with tasks like cleaning guest rooms, bathrooms, and public areas. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Attention to Detail
During the interview, be ready to discuss how you maintain high standards of cleanliness and organisation. Share specific examples from your past experience where your keen eye for detail made a difference. This is crucial for a role that demands consistency and quality.
✨Emphasise Teamwork and Communication
As a Housekeeper, you'll be part of a team, so highlight your teamwork skills. Talk about how you've collaborated with others in previous roles and how you handle communication with supervisors and guests. This will show that you can be an effective ambassador for the hotel.
✨Prepare Questions for Them
At the end of the interview, have a few questions ready to ask about the housekeeping team or the hotel's standards. This shows your enthusiasm for the role and gives you a chance to learn more about the company culture. It’s a great way to leave a lasting impression!