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For Companies At a Glance
- Tasks: Lead the store team to achieve sales goals and ensure a fantastic customer experience.
- Company: Join H&M Group, a diverse family of fashion brands committed to sustainability and growth.
- Benefits: Enjoy staff discounts, global development opportunities, and participation in our Incentive Program.
- Why this job: Be part of a vibrant team that values diversity and fosters personal and professional growth.
- Qualifications: Experience in retail management, a passion for customer service, and a drive for results are essential.
- Other info: Flexible availability required, including weekends; no cover letter needed for application.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Company Description
Job Description
This is a permanent position offering 39hours per week. The position is based in the H&M Bexleyheath store in the Broadway Shopping Centre.
Our Leaders have the ambition to make our people and business grow. As a Store Manager, you are responsible for planning and achieving the sales and profit goals of the store. You lead, coach, and develop the team, promote a safe work environment, and ensure a great customer-first experience.
Key responsibilities:
Sales & Profit:
- You lead with a vision to secure the best experience for all our colleagues and customers
- You analyse and follow up your Store\’s Sales & Profit KPIs and take actions to maximise results.
- You oversee store operations and ensure best practices are followed in-store and in line with the Area vision.
People & Teams:
- You ensure all employee relation responsibilities, legal requirements, and H&M policies are fulfilled.
- You recruit, train, develop, and manage succession for your Store.
- You evaluate and manage the performance of your team through dialogues, development plans, and feedback to encourage leadership and support business needs.
- You ensure health & safety; legal and security issues are being handled in accordance with H&M standards and local legislation.
Qualifications
We are looking for people who have:
- Store Manager experience in a customer-facing environment
- Previous experience of leading and managing teams
- Knowledge and passion for driving goals forward
- A passion for profitability and people
- A Customer-first mindset
Additional Information
Availability 7 days fully flexible, weekends included.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we\’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here.
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
&M here.
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Store Manager - Bexleyheath employer: H&M Group
Contact Detail:
H&M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Bexleyheath
✨Tip Number 1
Familiarise yourself with H&M's values and culture. Understanding their commitment to sustainability and inclusivity will help you align your approach during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Prepare specific examples from your past experience that demonstrate your leadership skills and ability to drive sales. Be ready to discuss how you've successfully managed teams and achieved targets in previous roles.
✨Tip Number 3
Research the Bexleyheath store and its performance metrics. Knowing the store's sales trends and customer demographics can help you present tailored strategies for improvement during your discussions.
✨Tip Number 4
Network with current or former employees of H&M if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Store Manager - Bexleyheath
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager at H&M. Familiarise yourself with their sales and profit goals, team management, and customer-first approach.
Tailor Your CV: Highlight your relevant experience in a customer-facing environment and any previous leadership roles. Emphasise your ability to drive profitability and manage teams effectively.
Showcase Your Skills: In your application, clearly demonstrate your passion for retail and your customer-first mindset. Use specific examples from your past experiences that showcase your ability to achieve sales targets and develop team members.
Follow Application Guidelines: Remember not to include a cover letter as per H&M's request. Ensure your application is concise and focused on your CV, making it easy for the hiring team to see your qualifications.
How to prepare for a job interview at H&M Group
✨Show Your Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've successfully managed and developed teams in the past. Highlight specific examples where you motivated your team to achieve sales goals.
✨Understand Sales & Profit KPIs
Familiarise yourself with key performance indicators related to sales and profit. Be ready to explain how you have previously analysed these metrics and taken action to improve results. This shows that you are data-driven and focused on achieving targets.
✨Emphasise Customer-First Mindset
H&M values a customer-first approach. Prepare to share examples of how you've prioritised customer experience in your previous roles. Discuss any initiatives you've implemented that enhanced customer satisfaction and loyalty.
✨Demonstrate Flexibility and Availability
The role requires full flexibility, including weekends. Be honest about your availability and willingness to work varied hours. This will show your commitment to the role and your understanding of the retail environment.
