Department Manager - Stirling
Department Manager - Stirling

Department Manager - Stirling

Stirling Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
  • Company: Join H&M Group, a diverse family of fashion brands.
  • Benefits: Enjoy staff discounts, flexible hours, and global development opportunities.
  • Why this job: Make a real impact in a dynamic retail environment while growing your leadership skills.
  • Qualifications: Management experience in customer service and a passion for team development.
  • Other info: Flexible availability required; weekends included.

The predicted salary is between 28800 - 43200 £ per year.

This is a permanent position offering 39 hours per week. The position is based in Stirling in the Thistle shopping centre. Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.

Key responsibilities:

  • You lead with a vision to secure the best experience for all our colleagues and customers.
  • You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
  • You analyse and follow up on Sales & Profit KPI's for your department.
  • You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.

Qualifications

We are looking for people who have:

  • Management experience in a customer-facing environment.
  • Previous experience of leading and managing teams.
  • A passion for profitability and people.
  • A Customer-first mindset.

Additional Information

Availability 7 days fully flexible, weekends included.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description

H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.

Department Manager - Stirling employer: H&M Group

H&M Group is an exceptional employer, offering a vibrant work culture in the heart of Stirling's Thistle shopping centre. As a Department Manager, you will benefit from extensive development opportunities, a competitive staff discount across all H&M brands, and a commitment to inclusion and diversity that fosters a supportive environment for both personal and professional growth.
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Contact Detail:

H&M Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Department Manager - Stirling

✨Tip Number 1

Get to know the company culture! Before your interview, spend some time researching H&M and its values. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your management experience and customer-first mindset can contribute to the department's success.

✨Tip Number 3

Show off your leadership skills! Be ready to share specific examples of how you've developed your team and improved performance in previous roles. This is your chance to shine and demonstrate your passion for profitability and people.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.

We think you need these skills to ace Department Manager - Stirling

Management Experience
Team Leadership
Customer Service Orientation
Sales Analysis
Profitability Focus
Performance Evaluation
Training and Development
Health & Safety Compliance
Legal Knowledge
Flexibility
Communication Skills
Problem-Solving Skills
Diversity and Inclusion Awareness

Some tips for your application 🫡

Show Your Leadership Skills: As a Department Manager, we want to see your management experience shine through. Highlight any previous roles where you led a team or improved performance. Make sure to mention how you’ve supported your team’s development and created a customer-first environment.

Be Data-Driven: We love numbers! When discussing your past experiences, include specific examples of how you’ve analysed sales and profit KPIs. This shows us that you’re not just about leading a team but also about driving results and making informed decisions.

Keep It Simple and Relevant: Remember, no cover letters! Just focus on your CV and make it relevant to the role. Tailor your application to reflect the key responsibilities and qualifications mentioned in the job description. We want to see how you fit into our vision!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!

How to prepare for a job interview at H&M Group

✨Know Your Numbers

As a Department Manager, you'll need to analyse Sales & Profit KPIs. Brush up on your understanding of these metrics before the interview. Be ready to discuss how you've used data to drive performance in previous roles.

✨Showcase Your Leadership Style

Prepare to talk about your management experience and how you lead teams. Think of specific examples where you've provided feedback or supported team development. This will demonstrate your commitment to a Customer First Experience.

✨Understand H&M's Values

Familiarise yourself with H&M Group's commitment to inclusion and diversity. Be prepared to discuss how you can contribute to creating an equitable workplace and how your values align with theirs.

✨Be Ready for Scenario Questions

Expect questions that assess your problem-solving skills in a customer-facing environment. Prepare scenarios where you've successfully handled challenges related to health and safety or customer service, showcasing your ability to think on your feet.

Department Manager - Stirling
H&M Group
Location: Stirling
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  • Department Manager - Stirling

    Stirling
    Full-Time
    28800 - 43200 £ / year (est.)
  • H

    H&M Group

    50-100
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