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- Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
- Company: Join H&M, a global fashion leader committed to sustainability and inclusivity.
- Benefits: Enjoy staff discounts, competitive perks, and extensive development opportunities.
- Why this job: Make a real impact in fashion while growing your leadership skills.
- Qualifications: Management experience in customer-facing roles and a passion for people.
- Other info: Flexible hours with a focus on diversity and inclusion in the workplace.
The predicted salary is between 28800 - 43200 £ per year.
This is a permanent position offering 39 hours per week. This position is based in the H&M Shrewsbury Store in The Darwin shopping centre. Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Key responsibilities:
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI's for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.
Qualifications
We are looking for people who have:
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- A Customer-first mindset.
Additional Information
Availability 7 days fully flexible, weekends included.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas.
Department Manager - Shrewsbury employer: H&M Group
Contact Detail:
H&M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Shrewsbury
✨Tip Number 1
Get to know the company culture! Before your interview, dive into H&M's values and mission. This will help you connect your experience with their goals and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer experiences. Be ready to share these during your interview to demonstrate your management skills and customer-first mindset.
✨Tip Number 3
Show your passion for profitability! Be prepared to discuss how you've previously analysed sales data and made decisions that positively impacted profits. This will resonate well with H&M's focus on sales and profit KPIs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the H&M family. Don’t miss out on this opportunity!
We think you need these skills to ace Department Manager - Shrewsbury
Some tips for your application 🫡
Show Your Leadership Skills: As a Department Manager, we want to see your management experience shine through. Highlight any previous roles where you led a team, focusing on how you motivated them and achieved results together.
Emphasise Customer Focus: We’re all about putting customers first! Make sure to include examples of how you've created great customer experiences in your past roles. This will show us that you share our values.
Be Data-Driven: Since you'll be analysing Sales & Profit KPIs, it’s important to mention any experience you have with data analysis. Talk about how you’ve used data to make decisions and improve performance in your previous jobs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at H&M Shrewsbury!
How to prepare for a job interview at H&M Group
✨Know Your Numbers
As a Department Manager, you'll need to be on top of Sales & Profit KPIs. Before the interview, brush up on relevant metrics and think about how you've used data to drive performance in your previous roles. This shows you’re not just a people manager but also someone who understands the business side.
✨Showcase Your Leadership Style
Prepare to discuss your management experience and how you lead teams. Think of specific examples where you’ve motivated your team or handled challenges. H&M values a customer-first mindset, so highlight how your leadership has positively impacted customer experiences.
✨Emphasise Development and Feedback
Since the role involves evaluating team performance and providing feedback, come ready with examples of how you’ve supported team development in the past. Discuss any training initiatives you’ve implemented and how they benefited both the team and the business.
✨Understand H&M's Values
Familiarise yourself with H&M’s commitment to inclusion, diversity, and sustainability. Be prepared to discuss how these values resonate with you and how you can contribute to creating an inclusive environment in the store. This will show that you align with their culture and mission.