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- Tasks: As a Sales Advisor, you'll create amazing shopping experiences and inspire customers with fashion knowledge.
- Company: Join H&M Group, a diverse family of brands committed to sustainable fashion and meaningful growth.
- Benefits: Enjoy flexible hours, staff discounts across all brands, and participate in the H&M Incentive Program.
- Why this job: Be part of a vibrant team that values your personality and passion for fashion over experience.
- Qualifications: No specific qualifications needed; just bring your love for people and fashion!
- Other info: Availability includes weekends; this role is not eligible for skilled worker sponsorship.
Job Description
This is a permanent part-time position offering 30 hours per week. The position is based in the H&M Newport store in the Friars Walk Shopping Centre.
As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge.
Key responsibilities:
You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
You give and receive honest feedback to support not only your own development but also your colleague’s development.
You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
Qualifications
If your personality and love for people & fashion matches our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions.
Additional Information
Availability 6 fully flexible, weekends included. Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program .
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group .
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M .
Sales Advisor - Newport employer: H&M Group
Contact Detail:
H&M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Newport
✨Tip Number 1
Familiarise yourself with H&M's brand values and current campaigns. Being able to discuss these during your interview will show your genuine interest in the company and its mission.
✨Tip Number 2
Prepare to demonstrate your customer service skills through role-playing scenarios. Think about how you would handle different customer situations, as this is crucial for a Sales Advisor role.
✨Tip Number 3
Network with current or former employees of H&M. They can provide valuable insights into the company culture and what it takes to succeed in the Sales Advisor position.
✨Tip Number 4
Be ready to discuss your flexibility and availability. Since the role requires working weekends and flexible hours, showing that you can accommodate this will make you a more attractive candidate.
We think you need these skills to ace Sales Advisor - Newport
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Sales Advisor position. Tailor your application to highlight how your personality and love for people and fashion align with H&M's values.
Highlight Relevant Experience: Even if you don't have direct experience, think about any customer service roles or experiences where you've demonstrated your ability to inspire and engage with customers. Use specific examples in your CV to showcase your skills.
Showcase Your Flexibility: Since the role requires full flexibility, make sure to mention your availability clearly in your application. Highlight your willingness to work weekends and adapt to the store's needs.
Follow Application Guidelines: Remember that H&M requests not to attach a cover letter. Focus on submitting your CV and any other required documents as specified in the application process. Ensure everything is formatted correctly and free of errors before submission.
How to prepare for a job interview at H&M Group
✨Show Your Passion for Fashion
As a Sales Advisor, your love for fashion is crucial. Be prepared to discuss your favourite trends and how you can inspire customers with your knowledge. This will demonstrate that you align with the company's values.
✨Emphasise Customer Service Skills
Highlight your experience in providing excellent customer service. Share specific examples of how you've gone above and beyond to create a positive shopping experience, as this is key to the role.
✨Be Ready for Teamwork Questions
Since you'll be working closely with a team, expect questions about collaboration. Prepare to discuss how you give and receive feedback, and how you support your colleagues in achieving common goals.
✨Demonstrate Flexibility and Availability
This position requires flexibility, including weekends. Be honest about your availability and express your willingness to adapt to the store's needs, showing that you're a reliable team player.
