At a Glance
- Tasks: Join us as a Sales Advisor, creating amazing shopping experiences and inspiring customers daily.
- Company: H&M Group is a vibrant family of fashion brands committed to sustainability and meaningful growth.
- Benefits: Enjoy flexible hours, staff discounts across all brands, and exciting development opportunities worldwide.
- Other info: Availability for 2-7 days a week, including weekends; no sponsorship available.
- Why this job: Be part of a diverse team that values your personality and passion for fashion over experience.
- Qualifications: No specific qualifications needed; just bring your love for people and fashion!
This is a permanent part-time position offering 8, 12, 16, 20, 30 or 35 hours per week. The position is based in the H&M Manchester Trafford Centre store.
As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge.
Key responsibilities:- You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
- You give and receive honest feedback to support not only your own development but also your colleague’s development.
- You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
If your personality and love for people & fashion matches our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions.
Additional InformationAvailability 2-7 days fully flexible, weekends included. Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Sales Advisor - Manchester Trafford Centre employer: H&M Group
Contact Detail:
H&M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Manchester Trafford Centre
✨Tip Number 1
Familiarise yourself with H&M's brand values and current campaigns. Understanding their ethos will help you connect with the team and demonstrate your passion for fashion during any interactions.
✨Tip Number 2
Visit the Manchester Trafford Centre store before your interview. Observe how the Sales Advisors interact with customers and take note of the store layout and product displays to show your genuine interest in the role.
✨Tip Number 3
Prepare to discuss your previous customer service experiences, even if they are not directly related to fashion. Highlight how you’ve created positive experiences for customers and how you can bring that to H&M.
✨Tip Number 4
Be ready to showcase your flexibility regarding working hours. Since the role requires availability on weekends and various shifts, emphasising your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Sales Advisor - Manchester Trafford Centre
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Sales Advisor position. Tailor your application to highlight how your personality and love for people and fashion align with H&M's values.
Highlight Relevant Experience: Even if you don't have direct experience, think about any customer service roles or teamwork experiences you've had. Emphasise your ability to create a great customer experience and your willingness to learn and develop.
Showcase Your Flexibility: Since the role requires availability across various days and weekends, make sure to mention your flexibility in your application. This shows that you are committed and ready to meet the company's needs.
Follow Application Instructions: Remember not to attach a cover letter as per the application guidelines. Ensure all other required documents are included and double-check for any specific instructions provided by H&M.
How to prepare for a job interview at H&M Group
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Talk about your favourite trends, brands, or styles, and how they inspire you. This will demonstrate that you align with the company's values and are genuinely interested in the role.
✨Emphasise Customer Service Skills
Since the role focuses on creating an exceptional shopping experience, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any specific situations where you went above and beyond to help a customer.
✨Be Ready for Teamwork Questions
As a Sales Advisor, you'll be working closely with a team. Expect questions about teamwork and collaboration. Share experiences where you contributed to a team's success or helped a colleague improve, showcasing your ability to give and receive feedback.
✨Demonstrate Flexibility and Availability
The job requires flexible availability, including weekends. Be honest about your schedule and show your willingness to adapt. Mention any previous roles where you had to manage varying hours, which will reassure them of your commitment.