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For Companies At a Glance
- Tasks: Be the friendly face that enhances our customers' shopping experience.
- Company: Join a dynamic team at H&M, a leader in fashion retail.
- Benefits: Enjoy a 25% staff discount and global development opportunities.
- Why this job: Make a real impact by creating welcoming moments for customers.
- Qualifications: Customer-focused, proactive, and passionate about fashion.
- Other info: Part-time role with 16-20 hours per week; apply now!
Company Description
ARKET offers essential collections for women, men, children and the home, along with a seasonal vegetarian café and coffee shop. Inspired by simplicity, nature, and the aesthetics of slow living, the assortments features garments, objects, and food carefully made and artfully curated for a more beautiful everyday life.
Job Description
As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.
You\’ll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you\’ll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.
Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you\’ll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.
While previous experience in customer service and familiarity with fabrics are nice to have, they\’re not mandatory.
Qualifications
Preferable but not mandatory
Additional Information
This is a part time position with a contract of 16 and 20 hours a week . Please apply by sending in your CV in English as soon as possible!
Benefits:
We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program .
Inclusion & Diversity
At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
Sales Advisor 16h - 20h employer: H&M Group
Contact Detail:
H&M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor 16h - 20h
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, values, and customer service approach. This way, when you walk into that interview, you can show them you're not just another candidate, but someone who genuinely connects with their mission.
✨Tip Number 2
Practice your people skills! Since you'll be the friendly face of the brand, think about how you can engage customers in a warm and welcoming way. Role-play with friends or family to get comfortable with initiating conversations and providing assistance.
✨Tip Number 3
Show off your enthusiasm for fashion! Keep up with the latest trends and think about how you can incorporate that knowledge into your interactions. When you demonstrate your passion, it’ll shine through and make a lasting impression on your potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team. So, get your CV ready and let’s make it happen!
We think you need these skills to ace Sales Advisor 16h - 20h
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for fashion and customer service. A friendly tone can make a big difference!
Tailor Your CV: Make sure to tailor your CV to highlight any relevant experience, even if it’s not directly in retail. Focus on your customer service skills and any instances where you’ve gone above and beyond to help others. We love seeing proactive candidates!
Be Genuine: Honesty is key! When you describe your experiences or skills, be genuine about what you bring to the table. We appreciate authenticity and want to know how you can contribute to creating welcoming experiences for our customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing benefits!
How to prepare for a job interview at H&M Group
✨Know the Brand Inside Out
Before your interview, take some time to research the brand thoroughly. Understand their values, latest collections, and what sets them apart in the fashion industry. This knowledge will not only impress your interviewers but also help you demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Sales Advisor, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Think about how you can relate these stories to the responsibilities mentioned in the job description, like enhancing the shopping experience or assisting customers.
✨Be Proactive and Positive
During the interview, exhibit a proactive attitude. Share ideas on how you would improve customer interactions or store processes. A positive mindset can be contagious, so let your enthusiasm for the role shine through. Remember, they’re looking for someone who embodies warmth and enthusiasm!
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This shows your curiosity and interest in the role. You might ask about team dynamics, opportunities for development, or how the brand fosters inclusivity. Thoughtful questions can leave a lasting impression on your interviewers.
