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- Tasks: Greet customers, assist at cash desk, and enhance the shopping experience.
- Company: Join H&M Group, a global leader in fashion retail with a commitment to inclusivity.
- Benefits: Enjoy a 25% staff discount and access to extensive development opportunities.
- Why this job: Be part of a vibrant team creating memorable shopping moments while exploring your passion for fashion.
- Qualifications: No prior experience needed; just bring your enthusiasm for customer service and fashion.
- Other info: Part-time roles available with flexible hours of 12 or 20 per week.
Job Description
As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.
You\’ll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you\’ll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.
Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you\’ll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.
While previous experience in customer service and familiarity with fabrics are nice to have, they\’re not mandatory.
Qualifications
Additional Information
This is a part-time position with contracts of 12 and 20 hours a week please apply by sending in your CV in English as soon as possible.
Benefits:
We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program .
Inclusion & Diversity
At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
Sales Advisor 12h and 20h employer: H&M Group
Contact Detail:
H&M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor 12h and 20h
✨Tip Number 1
Familiarise yourself with the latest fashion trends and the brand's offerings. This will not only help you engage customers effectively but also demonstrate your genuine interest in the role during any interactions.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail scenario. This will help you become more comfortable initiating conversations and providing assistance, which is key for a Sales Advisor.
✨Tip Number 3
Showcase your proactive nature by thinking of ways to enhance customer experiences. Prepare examples of how you've gone above and beyond in previous roles, even if they weren't in retail, to highlight your initiative.
✨Tip Number 4
Emphasise your collaborative spirit by discussing past experiences where teamwork played a crucial role. This aligns with the brand's values and shows that you're ready to contribute positively to the team environment.
We think you need these skills to ace Sales Advisor 12h and 20h
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that align with the Sales Advisor role. Emphasise your ability to create welcoming experiences and your interest in fashion.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and the role. Mention specific examples of how you've provided excellent customer service in the past and your proactive approach to enhancing customer experiences.
Showcase Your Communication Skills: In your application, demonstrate your good English language skills and your ability to communicate effectively. Use clear and positive language to reflect your communicative and open-minded nature.
Highlight Your Team Spirit: Mention any experiences where you collaborated with others or supported your team. This will show that you are inclusive and supportive, which aligns with the company's values on diversity and teamwork.
How to prepare for a job interview at H&M Group
✨Show Your Customer Focus
Emphasise your genuine interest in getting to know customers. Share examples of how you've provided excellent service in the past, and be ready to discuss how you would enhance the shopping experience for customers.
✨Demonstrate Proactivity
Prepare to talk about times when you've taken the initiative to improve a process or solve a problem. This role values proactive behaviour, so showcasing your ability to think on your feet will impress the interviewers.
✨Express Your Passion for Fashion
Since the role involves working with garments and trends, be prepared to discuss your interest in fashion. Mention any relevant experiences or knowledge about current trends that could help you connect with customers.
✨Be Open and Collaborative
Highlight your ability to work well in a team and support others. Share examples of how you've collaborated with colleagues in the past, as this role requires a supportive and inclusive approach to teamwork.
