Sales Advisor 30h - 35h in London

ARKET offers essential collections for women, men, children and the home, along with a seasonal vegetarian café and coffee shop. Inspired by simplicity, nature, and the aesthetics of slow living, the assortments feature garments, objects, and food carefully made and artfully curated for a more beautiful everyday life.

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand. You will have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you will play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you will guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you will create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they are not mandatory.

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations.
• Proactive; you use your initiative to provide customers with a memorable shopping experience.
• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed.
• You listen to and show interest in others’ ideas and opinions.
• You are honest and genuine in your approach.
• You are interested in fashion and trends.
• You are communicative, positive and open-minded.
• You are willing to learn and adapt.
• You are collaborative, inclusive and supportive of others.
• You have good English language skills.

• Understanding of store operations & customer service skills from previous retail experience.
• Confident in offering customers advice on fashion trends, materials, sizing etc.

This is a part-time position with a contract of 30 and 35 hours a week. Please apply by sending in your CV in English as soon as possible!

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.

At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.