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For Companies At a Glance
- Tasks: Lead a department, ensuring top-notch customer experiences and team performance.
- Company: Join H&M, a leader in sustainable fashion with a commitment to diversity and inclusion.
- Benefits: Enjoy staff discounts, flexible hours, and extensive development opportunities.
- Why this job: Be part of a dynamic team focused on profitability and customer satisfaction in a vibrant retail environment.
- Qualifications: Management experience in customer-facing roles and a passion for people and profit are essential.
- Other info: Availability required 7 days a week; flexibility is key!
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Company Description
Job Description
This is a permanent position offering 39 hours per week. The role is based at H&M Hull store, in St Stephen\’s shopping centre.
As a Department Manager, you are responsible for overseeing a department to support the store\’s sales and profitability, and you will lead your team to deliver a Customer First Experience.
Key responsibilities:
- Lead with a vision to ensure the best experience for colleagues and customers
- Evaluate team performance, provide feedback, and support development and training
- Analyze and follow up on Sales & Profit KPIs for your department
- Ensure Health & Safety, legal, and security standards are met according to H&M and local laws to ensure safety for all
Qualifications
We are looking for candidates who:
- Have management experience in a customer-facing environment
- Have led and managed teams previously
- Are passionate about profitability and people
- Possess a customer-first mindset
Additional Information
Availability is required 7 days a week, including weekends, with full flexibility.
Benefits
We offer attractive benefits and extensive development opportunities across the H&M Group. Employees receive a staff discount card valid across all H&M Group brands in stores and online, including H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Employees are also included in our H&M Incentive Program – HIP. Additional local perks and benefits are available depending on the country and employment type.
Inclusion & Diversity
H&M Group is committed to creating inclusive, diverse, and equitable workplaces. Our recruitment process considers all diversity dimensions, and we aim for a fair and unbiased process, including not requiring cover letters to avoid unintentional biases.
H&M Group encompasses brands such as H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. We are dedicated to sustainable growth and fashion innovation, striving to reshape the industry.
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Department Manager - Hull employer: H&M Group
Contact Detail:
H&M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Hull
✨Tip Number 1
Familiarise yourself with H&M's values and customer-first approach. Understanding their commitment to sustainability and diversity will help you align your vision with theirs during any discussions.
✨Tip Number 2
Prepare examples of how you've successfully led teams in a retail environment. Highlight specific instances where your leadership directly contributed to sales growth or improved customer experiences.
✨Tip Number 3
Research the Hull store's performance metrics and recent initiatives. Being knowledgeable about their current challenges and successes will demonstrate your genuine interest and proactive approach.
✨Tip Number 4
Showcase your flexibility and availability during the interview. Since the role requires working weekends and varied hours, emphasising your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Department Manager - Hull
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Department Manager position. Tailor your application to highlight relevant experience in management and customer service.
Highlight Relevant Experience: In your CV, emphasise your management experience in a customer-facing environment. Provide specific examples of how you've led teams and improved sales or customer satisfaction in previous roles.
Showcase Your Skills: Make sure to demonstrate your passion for profitability and people in your application. Use concrete examples to illustrate your customer-first mindset and how you have successfully evaluated team performance and provided feedback.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for a managerial role.
How to prepare for a job interview at H&M Group
✨Show Your Leadership Skills
As a Department Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Understand Sales & Profit KPIs
Familiarise yourself with key performance indicators related to sales and profitability. Be ready to discuss how you've used data to drive results in previous roles and how you plan to apply this knowledge at H&M.
✨Emphasise Customer Experience
H&M values a customer-first mindset. Think of specific instances where you've enhanced customer experience in your previous roles and be prepared to share these stories during the interview.
✨Be Flexible and Available
The role requires full flexibility, including weekends. Make sure to express your willingness to work varied hours and discuss how you manage work-life balance while meeting job demands.
