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For Companies At a Glance
- Tasks: Lead a department, ensuring top-notch customer experiences and team development.
- Company: Join H&M Group, a leader in sustainable fashion with a diverse brand family.
- Benefits: Enjoy flexible hours, staff discounts, and global development opportunities.
- Why this job: Be part of a dynamic team focused on growth, inclusivity, and customer satisfaction.
- Qualifications: Management experience in customer-facing roles and a passion for people and profitability.
- Other info: Availability includes weekends; no cover letter required to apply.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Company Description
Job Description
This is a permanent position offering 39 hours per week. The position will be based in one of our H&M stores in the area (Windsor or Bracknell).
Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the sales and profit of the store. Along with your team, you will deliver a Customer First Experience.
Key responsibilities:
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team\’s performance, provide regular feedback, and support their development and training for succession planning.
- You analyze and follow up on sales & profit KPIs for your department.
- You ensure health & safety, legal, and security standards are in accordance with H&M standards and local laws to ensure the safety of all employees and customers.
Qualifications
We are looking for people who have:
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- A customer-first mindset.
Additional Information
Availability is fully flexible, including weekends, 7 days a week.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities worldwide. All employees receive a staff discount card, usable on all H&M Group brands in stores and online. Brands covered include H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Employees are also included in our H&M Incentive Program – HIP. You can read more about the program on our website.
In addition to global benefits, local markets offer various competitive perks and benefits, which may differ by employment type and country.
Inclusion & Diversity
H&M is part of H&M Group. We are committed to creating inclusive, diverse, and equitable workplaces. Our teams should reflect a variety of backgrounds, experiences, and ideas, which positively impact our approach to challenges and customer relations. We aim for a fair and unbiased recruitment process and kindly ask applicants not to attach a cover letter, as these can contain biases.
Company Description
H&M Group is a family of brands including H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people drive our growth and sustainability efforts. Learn more about us on our website.
H&M offers the latest styles, designer collaborations, and affordable essentials, committed to sustainable fashion. Our goal is to provide fashion & quality at the best price sustainably. Learn more about H&M here.
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Department Manager - East Berkshire employer: H&M Group
Contact Detail:
H&M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - East Berkshire
✨Tip Number 1
Familiarise yourself with H&M's values and customer-first approach. Understanding their commitment to sustainability and inclusivity will help you align your responses during interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Prepare specific examples from your past management experience that demonstrate your ability to lead teams effectively. Highlight instances where you improved team performance or enhanced customer satisfaction, as these are key aspects of the role.
✨Tip Number 3
Research the local market trends in Windsor and Bracknell. Being knowledgeable about the area can help you discuss how you would drive sales and adapt strategies to meet local customer needs during your interview.
✨Tip Number 4
Network with current or former H&M employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview and understanding what it takes to succeed in the role.
We think you need these skills to ace Department Manager - East Berkshire
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Department Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Management Experience: Emphasise your management experience in customer-facing environments. Provide specific examples of how you have led teams, improved performance, and contributed to profitability in previous roles.
Showcase Customer Focus: Demonstrate your customer-first mindset by sharing instances where you prioritised customer satisfaction and enhanced the customer experience. This could include feedback from customers or successful initiatives you implemented.
Follow Application Guidelines: Since H&M requests not to attach a cover letter, ensure your CV is comprehensive and clearly outlines your qualifications and experiences. Make sure to format it neatly and proofread for any errors before submitting.
How to prepare for a job interview at H&M Group
✨Show Your Leadership Skills
As a Department Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you foster a positive work environment.
✨Understand the Customer First Mindset
H&M places a strong emphasis on customer experience. Be ready to discuss how you prioritise customer satisfaction in your previous roles and share specific strategies you've implemented to enhance the customer journey.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to retail management, such as sales and profit margins. Be prepared to discuss how you've used data to drive performance improvements in your department.
✨Emphasise Flexibility and Availability
Since the role requires full flexibility, including weekends, highlight your availability during the interview. Show that you're committed to meeting the needs of the business and can adapt to varying schedules.
